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The NHS in England has published a ten year plan setting its priorities for the future.Blog -
Despite the publication of the Accessible Information Standard nearly three years ago, people continue to tell Healthwatch about their struggle to access NHS services. Find out how Healthwatch Redbridge have been making a difference.News -
We look at one of the issues people raise with Healthwatch and the steps GPs and Pharmacists can take to help people get the medication they need.Response -
New research from the Care Quality Commission shows that people regret not raising concerns about their care - but those who do raise concerns see improvements.Report -
A research review highlights key themes and gaps in the evidence about involving people in decisions on health and care.News -
When people complain about poor care, it can be a real opportunity for services to listen and change. We’ve highlighted five ways services can do this.Blog -
Our new report looks at why it is important to review the care of people with dementia. With new research indicating that people with dementia are not always getting the support they need, David shares his experience of caring for his wife.Response -
Latest ADASS report highlights the social care challenge faced by local councils as their budgets continue to be stretched as well calling out the Government on the delay to publishing a social care Green Paper. Read our response.Report -
Read our latest research to find out if people with dementia are getting the support they need.Response -
42% of people we polled support using general taxation to fund social care. Jacob Lant, Head of Policy at Healthwatch England reflects on the public’s increasing desire for a social care solution.News -
Local authorities focus on reporting the number of complaints they receive rather than communicating what they are learning. We call for complaints managers to be given more support to help demonstrate how councils respond to feedback from residents.Report -
Our findings suggest that councils are not currently making the most of their annual complaints reports as an opportunity to demonstrate how responsive they are to feedback. Read our report to find out more.News -
Our Outstanding individuals who’ve made a difference award celebrates volunteers who have gone above and beyond to put people at the heart of care. Take a look at the shortlist.News -
Read a summary of our latest research to find out why personalised care is important.Report -
Find out what the public have been telling us about health and social care from April to June this year.Response -
The Local Government and Social Care Ombudsman's Annual Review of Adult Social Care Complaints has revealed it is investigating a greater proportion of complaints than previous years. Read our response in full.News -
Find out about our celebration of the contribution made by local staff and volunteers who helped gather more than half a million people's views last year.News -
Thousands of people share their experiences of health and care with Healthwatch every month. Download our briefing to find out the key issues people are raising about GPs, hospitals and other care services.Report -
Find out what the public has been telling us about health and social care from July to September this year.
This briefing also looks at emerging themes across services and examines what people have been telling us about support for incontinence.
