1. Meet the health and social care staff who go the extra mile

    News -

    In the run up to the 70th anniversary of the NHS, we are joining in the celebrations with the launch of a new award to recognise the outstanding contributions of health and care staff towards improving patient care. ​​​​​​​

  2. Stories of change - number 25 #NHS70 #ItStartsWithYou

    News -

    To help celebrate 70 years of the NHS we're collecting 70 stories of how people's experiences are being used by health and care services and professionals to help make them better.

  3. Our response to CQC’s report on how services are working together to support older people.

    Response -

    New report from the Care Quality Commission looks at how well health and social care services are working together across 20 local authority areas.

  4. The year ahead - Our plan for 2018 - 2019

    Report -

    Find out more about our plans for 2018/19.

  5. Healthwatch Network Awards 2018 shortlist announced

    News -

    After reviewing over 170 entries, we are pleased to announce all of the finalists for the Healthwatch Network Awards 2018.

  6. Making it easier to share your feedback – a new Single Complaints Statement for social care

    Blog -

    We have worked with the Local Government and Social Care Ombudsman, as part of the Quality Matters initiative, to help make it easier for the public and professionals to understand how to make and respond to social care complaints.

  7. Making a complaint about social care services – what should you expect?

    Advice and Information -

    Here we look at six things you should expect when making a complaint about social care services.

  8. Our public Committee Meeting August 2018 supporting materials

    Report -

    Find out what more about what we'll be talking about at our public Committee Meeting.

  9. Making sure GPs provide information in a way that people can understand

    News -

    After being told by patients that local GPs weren’t meeting the needs of patients with communication difficulties, one local Healthwatch decided to take action.

  10. Tell us your story about maternal mental health

    News -

    We want to know more about your experience of mental health support when planning to get pregnant, during pregnancy, at the birth of your child and afterwards.

  11. Work in the NHS? Five ways to let people know you’re using their views to improve care

    News -

    Every year, NHS and social care staff receive millions of pieces of feedback from those using services. Read these top tips to help ensure people know how you are using their feedback to improve care.

  12. What people have told us about mental health

    Report -

    For the past three years, mental health has been the number one health and social care issue for the Healthwatch network. Take a look to see what people have told Healthwatch about their experiences.

  13. What did 34,000 people say about mental health care?

    News -

    Read our report that highlights what we found when we analysed the mental health care experiences that over 34,000 people shared with us.

  14. Can't find the right support?

    Page -

    If you can't find the right support, Healthwatch is here for you. In times of worry or stress, we can be there to find you the best place to go for help, whether it's finding an NHS dentist, how to make a complaint or where to go for extra support. Find out more in our video below.

  15. Encouraging people to plan for care needs ‘just in case’ is biggest hurdle for the Government’s Green Paper

    News -

    New research suggests a lack of information and support is preventing people from thinking about the care they may want or need in the future.

  16. Would you rather be treated by a fallible human or a compassionless robot? We explore people’s views on the NHS at 80 and beyond

    News -

    In the 70th year of the NHS, Healthwatch is turning its attention to the future, asking the public some big questions about what they want health and care in England to look like.

  17. New research shows what it’s like trying to find and access help when you're a carer

    News -

    Our new briefing published today brings together the views and experiences of 5,447 carers from over 27 communities across England.