1. Making sure GPs provide information in a way that people can understand

    News -

    After being told by patients that local GPs weren’t meeting the needs of patients with communication difficulties, one local Healthwatch decided to take action.

  2. Work in the NHS? Five ways to let people know you’re using their views to improve care

    News -

    Every year, NHS and social care staff receive millions of pieces of feedback from those using services. Read these top tips to help ensure people know how you are using their feedback to improve care.

  3. What should I know before choosing a care home?

    Advice and Information -

    To choose the right care home and support for your needs, or the needs of a loved one, it's important you have the right information to make your decision. Here are six things you should consider when choosing a care home.

  4. Three common issues homeless people face when trying to access care

    News -

    With thousands of people at risk of homelessness this winter, we look at the common issues people who do not have a place to call home tell us they can face when it comes to health and care.

  5. Helping someone who is homeless access healthcare

    News -

    With many people sleeping rough, here's how health and care services can help those facing homelessness get the support they need.

  6. Putting people at the centre of their care

    News -

    Guidance from NICE, developed with the help of Healthwatch Surrey, highlights how you should be an equal partner in your care. Alice Maynard, Chair of the Guideline Committee explains more.

  7. Your health and care: What can we do to make the biggest difference?

    News -

    We need your views and ideas to make sure that health and social care services work for those who use them. Help us shape our new strategy, which launches in 2018.

  8. How do people feel about their data being shared by the NHS?

    Report -

    From 25 May 2018, people will be able to make a choice about how the NHS uses their confidential patient information for reasons other than their care. We polled over 2,000 people to find out more about their views and concerns on sharing their data.