1. Making it easier to share your feedback – a new Single Complaints Statement for social care

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    We have worked with the Local Government and Social Care Ombudsman, as part of the Quality Matters initiative, to help make it easier for the public and professionals to understand how to make and respond to social care complaints.

  2. Encouraging people to plan for care needs ‘just in case’ is biggest hurdle for the Government’s Green Paper

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    New research suggests a lack of information and support is preventing people from thinking about the care they may want or need in the future.

  3. New research shows what it’s like trying to find and access help when you're a carer

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    Our new briefing published today brings together the views and experiences of 5,447 carers from over 27 communities across England.

  4. What's it like being a carer?

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    Our briefing published today brings together the views and experiences of 5,447 carers from over 27 communities across England. Take a look to see what people told Healthwatch about their experiences.

  5. My life as a carer – one of seven million stories

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    Three in five of us will become an unpaid carer at some point in our lives. Kate* tells us about what it was like becoming a carer for her husband and the difficulties they faced.

  6. Putting people at the centre of their care

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    Guidance from NICE, developed with the help of Healthwatch Surrey, highlights how you should be an equal partner in your care. Alice Maynard, Chair of the Guideline Committee explains more.

  7. How can we improve support for young carers?

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    Young carers have a lot of added responsibilities compared to other people their age. Find out four ways they’ve told us they could be better supported.

  8. What it means to be a young carer

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    The needs of young people looking after a relative with an illness or disability aren’t always understood, and they often don’t realise they are carers.