Report -
By analysing over 11,000 conversations the Healthwatch network has had with the public about this issue, we found five common areas where people wanted to see improvement.Response -
We have written to the Health Secretary Jeremy Hunt to take action with a seven-point plan for reform to help create an effective and compassionate complaints system.News -
Survey finds local Healthwatch areas being hit cover half of hospitals in special measures.
News -
Almost all GP practices in Southampton routinely ask for proof of identity, potentially denying many people access to care in Southampton.
Response -
NHS England publishes its ambitions for the health service for 2016/17