1. Response -

    Our perspective on the commission to review the proposed extension to the Duty of Candour.
  2. News -

    Nearly a fifth confess to knowingly using A&E for non-emergencies.
  3. News -

    Despite a nationwide mail-out campaign, people are still largely in the dark about plans to share their personal medical records, according to reports we have received.
  4. News -

    Our analysis shows that around a quarter of the £43.5 million made available by the Department of Health to fund local Healthwatch has failed to materialise in local Healthwatch accounts.
  5. Report -

    Find out what happened at our public Committee Meeting.
  6. Report -

    Take a look at the papers for our Committee meeting.
  7. Response -

    Latest statistics show an overall increase in delayed discharge from hospital settings over 12 months
  8. Response -

    New guidance from NICE aims to help hospitals have a safe level of hospital staff to ensure good patient care.
  9. Report -

    Our strategy for 2014/16 sets out how, by working together, the Healthwatch network will truly champion the interests of those who use health and social care services. 
  10. Report -

    Find out what we will do in the year ahead.
  11. Response -

    We have written to the Secretary of State about our concerns about reduced local accountability arrangements around commissioning.
  12. News -

    The way decisions are made about local health services is changing. Early indications from local Healthwatch suggest that this is resulting in the public feeling less able to have their say.
  13. Report -

    Find out what happened at our public Committee Meeting.
  14. Response -

    The Care Quality Commission has released a report into progress made at 11 NHS trusts that were put into special measures in July 2013.
  15. Response -

    We have written to the Local Government Association to discuss how we can work together to ensure that Clinical Commissioning Groups involve the public in decision making processes.
  16. Response -

    We have written to NHS England to assess to Clinical Commissioning Groups can involve local Healthwatch in changes to how health and care services are run.
  17. News -

    Our new analysis of complaints data shows that over half a million incidents of poor care across NHS went unreported in last two years
  18. News -

    Healthwatch from across England share their concerns in Westminster to make sure people can have their say about changes to health services in their area.
  19. News -

    We share our views on government plans to provide medical researchers and NHS managers with access to people’s personal medical records.
  20. Report -

    Find out about more about our financial performance and position for the financial year 2013/14.
  21. News -

    Our new report highlights the complexity of the process someone needs to follow to make a complaint about their health or social care service.
  22. Report -

    Our Annual Report, Loud and Clear: Making your voice heard highlights our work and the work of the Healthwatch network over the past 12 months.
  23. Report -

    This report highlights what people have told the Healthwatch network about their experience of making a complaint about health and social care services.
  24. Advice and Information -

    People all across the country are venting increasing frustration about access to and the quality of NHS dentistry services. Find out more below.
  25. Report -

    Find out what happened at our public Committee Meeting.
  26. Report -

    Find out what funding the Healthwatch network has received to carry out its statutory activities for 2014/15.
  27. News -

    New joint report highlights what people can expect when making a complaint about health and social care services.
  28. Report -

    What should people expect when it comes to raising concerns and complaints about health and social care? Our new report explains.
  29. News -

    New figures show a significant increase in the number of delayed transfers of people between hospitals, care homes and community services. We look at what people are telling Healthwatch about their experience.
  30. Response -

    New law to help improve patient safety, transparency and leadership in the NHS.
  31. Response -

    The CQC has today published their latest survey results about people’s experiences of emergency departments in England.
  32. News -

    New research shows 1 in 3 of hospitals across England are turning away concerned citizens wishing to report incidents of poor care that they have witnessed.
  33. Report -

    Our new evidence raises further concerns about the defensive and obstructive culture around complaints in the NHS.
  34. News -

    People waiting to leave hospital are discharged more quickly and efficiently in the run up to Christmas than at any other time of year.
  35. News -

    Katherine Rake looks back at the factors that are helping Healthwatch amplify the voice of health and social care consumers.
  36. Response -

    Results from the latest GP Patient Survey shows patient satisfaction is declining.
  37. News -

    The answer is, in short no, but this was one of the 10 common problems we found when our network spoke to over 11,000 people about their experiences of primary care. Here are examples of what local Healthwatch have been doing to tackle this problem.
  38. News -

    Local Healthwatch made 600 visits last year to find out how people feel about the quality of health and care services. We spoke to Healthwatch Lancashire to find out how patients felt about changes that were made to a nearby hospital.
  39. News -

    Being able to access primary care services is a key concern that the public have raised with local Healthwatch. In our latest blog we share the views of one group of British Pakistani women from Waltham Forest.
  40. News -

    The Healthcare Travel Costs Scheme exists to help people on lower incomes recover the cost of travelling to and from NHS treatment, but how easy is it to use? Healthwatch Islington conducted a ‘mystery shopping’ exercise to find out.
  41. News -

    Autism diagnosis waiting times was the top complaint received at Cheshire East Clinical Commissioning Group. The local Healthwatch listened to over 200 carers to find out more about their experiences.
  42. News -

    A child or young person’s early life experiences have a crucial impact on their adult health and life chances. Find out what one local Healthwatch is doing to get more young people to share their experiences of health and care.
  43. News -

    People have told us that being able to access primary care services is a major concern. As part of our investigation into people’s experiences of using services, we are sharing a series of blogs setting out what different consumer groups told us.
  44. Response -

    New figures show that approximately 27,900 new written complaints were made to the NHS between July and September 2015.
  45. News -

    People have told us mental health is a top priority in 2016. The Government recently announced extra support for mental health in England, along with faster treatment for teenagers with eating disorders.
  46. Response -

    Lord Carter's review of efficiency in hospitals shows how large savings can be made by the NHS.
  47. News -

    From April, the Independent Patient Safety Investigation Service will start work. We look at what it will do and how it could help improve the way the NHS improves complaints.
  48. News -

    People who identify as transgender can face problems and prejudice accessing health and social care services. We speak to Healthwatch Brighton and Hove to find out what they are doing to help ensure people get the support they need.