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We have worked with the Local Government and Social Care Ombudsman, as part of the Quality Matters initiative, to help make it easier for the public and professionals to understand how to make and respond to social care complaints.Blog -
Local Healthwatch aim to speak to every section of their community about their experiences of care. However, some communities face more issues than others when it comes to accessing the right support and find it difficult to have their views heard.Blog -
Despite the publication of the Accessible Information Standard nearly three years ago, people continue to tell Healthwatch about their struggle to access NHS services. Find out how Healthwatch Redbridge have been making a difference.Blog -
We examine what the NHS can do to improve health support for the trans community.Blog -
In our annual report to Parliament, our Chair Sir Robert Francis QC reflects on the role the public can play in tackling the challenges brought about by COVID-19.Blog -
Our updated strategy includes a stronger focus to understand and amplify the views of those who are not heard by health and care services. Our national director explains why.Blog -
So you can take part in our campaign Your Care, Your Way, we have created our survey in several alternative formats, including Easy Read.
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People with little or no English struggle at all points of their healthcare journey. Our new research shines a light on barriers and delays to care they often experience and calls for equal access for all.Blog -
Get to know some of our volunteers below and find out what they've learnt during their time at Healthwatch.Blog -
A Leeds volunteer filmmaker shares why he volunteered at Healthwatch and how it helped him pursue a Television career.Blog -
Neurodiversity is a word used to describe the different thinking styles that affect how people communicate with the world around them. It includes dyslexia, autism, Attention deficit hyperactivity disorder (ADHD), Tourette's Syndrome and more. Neurodivergent people encounter challenges accessing services which meet their needs.Blog -
The public needs a bold vision for health and care services, informed by the wealth of patient experience we’ve collected over the past decade.Blog -
We share the key trends in what people from different ethnic minority groups are telling us, and propose steps the NHS can take towards equity in care.Blog -
Access to care is the main concern people have shared with us in the past year. Our new report looking at health and social care from the patients' perspective has warned that we risk "a two-tier health and care system" unless the NHS takes faster action to tackle access issues.Blog -
Homeless people have worse mental and physical health than the general population. Our research shows issues with access to the health and social care they need.Blog -
This week is Cervical Cancer Prevention Week. Our new blog brings together some of the key challenges people have shared about cervical screening with local Healthwatch and outlines the steps we are taking nationally to address those.Blog -
In honour of Student Volunteer Week, get to know some of our student volunteers and discover why they decided to volunteer with us and what they learnt.Blog -
The cost of living remains a barrier to health, particularly for people on low incomes, and those requiring dental care.Blog -
It's important that deaf and hard-of-hearing people can get information in an accessible way. But feedback suggests not all services are complying with key legislation.
