1. Making it easier to share your feedback – a new Single Complaints Statement for social care

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    We have worked with the Local Government and Social Care Ombudsman, as part of the Quality Matters initiative, to help make it easier for the public and professionals to understand how to make and respond to social care complaints.

  2. My life as a carer – one of seven million stories

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    Three in five of us will become an unpaid carer at some point in our lives. Kate* tells us about what it was like becoming a carer for her husband and the difficulties they faced.

  3. Shining a light on the struggles surrounding social care

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    Social care support changes people’s lives but sadly, not everyone gets the support they need. We want to understand what life is like when you can’t get support or if the support you get just isn’t enough.

  4. Getting social care right starts with good information and advice

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    Would you know where to turn for social care support? New polling finds over 40% of people don’t. This confusion can result in people not getting the care they need. Read our latest findings.

  5. What are people telling us about accessing and paying for social care?

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    With nearly two million requests for adult social care support made each year, we look at what people tell us about this vital service.