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New research highlights the challenges faced by health and social care services in England and the importance of feedback for improving care.News -
With a record six million people currently waiting for hospital treatment, the NHS has today set out a plan to address backlogs that built up during the Covid-19 pandemic and tackle long waiting lists for care. Read our response.News -
People with high blood pressure are increasingly being asked to monitor their condition at home. Find out what people think of using technology to keep tabs on their health and how they think the NHS can improve support.News -
Today, the Health and Care Bill has received Royal Assent, marking a milestone in the recovery and reform of how health and care services work together. Read our response.News -
A total of 42 new integrated care systems (ICS) come into force today. Read our response.News -
Our new deep-dive analysis of people's experiences of healthcare communication is a stark reminder of why NHS England and the 42 new Integrated Care Systems need to ensure services abide by the Accessible Information Standard.
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A new investigation from BBC News and the British Dental Association has found nine in 10 NHS dental practices across the UK are not accepting new adult patients for treatment under the health service. Read our response.News -
Have you or your loved one struggled to get a GP referral for tests or treatment?News -
Our latest findings show that people with chronic and long-term health conditions often miss out on giving their feedback about care. As part of the Because We All Care campaign, we are working with the Care Quality Commission (CQC) to change this.News -
Urgent and emergency care services are under pressure. Our research shows that public confidence has fallen. Read our evidence about how people’s experiences can be improved by performance targets that are aligned to what matters most.News -
With a record seven million people awaiting hospital treatment, Louise Ansari, our National Director, told BBC News that people need reassuring that the NHS is still there to help them.News -
GPs are often the first port of call for onward support. Unfortunately, people tell us it’s difficult to get a GP appointment. Read our insight and the recommendations we’ve made to decision-makers on how people’s experiences can be improved.News -
The Care Quality Commission (CQC) has published its annual State of Care report, which highlights that gridlocked health and care system is leading to deterioration in people’s access to and experience of care.News -
Pregnancy is a major life event for any family. It can be joyful and fulfilling but also challenging. We’re launching a national survey to understand if care works for new mothers and birthing parents. Share your story.News -
Getting to healthcare appointments can be impossible for some people – especially those who cannot travel or afford it. Find out what we’ve recommended decision-makers do to improve the situation.News -
Healthwatch Hackney wins Impact Award in a tight competition showcasing the outstanding work done by local Healthwatch over the last year.News -
Belinda Black to join Healthwatch England CommitteeNews -
Recent reports highlight consistent failures in maternity care. Find out what we're calling for to help people get the right care and support they need.News -
Having a baby can bring many positive feelings and experiences but can also be overwhelming and challenging. Getting the proper support is vital to help new mums and their babies stay well. Find out how this is improving in South Gloucestershire.News -
Being able to visit the GP when you need help is something, we often take for granted. See how by speaking up, local residents secured better opening hours for their community.
