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NICE has outlined new draft guidance to help A&E departments ensure there are enough nursing staff available to provide safe care at all times to patients.Response -
The Health Select Committee's new report on health and social care complaints further highlights the need for greater improvement and culture change in the way that people's complaints and concerns are handled.Response -
New statistics released by NHS England show a decrease in delayed hospital discharge over the festive period.Response -
Thanks to your views we have provided feedback on the NHS Mandate.Response -
The Department of Health has released a report which sets out the progress made in applying the lessons learned from the failings at Mid Staffordshire NHS Foundation Trust.Response -
We share what people have been telling the Healthwatch network about their experience making a complaint about NHS services to help inform the new investigation function of IPSIS.Response -
We have written to the Department of Health outlining our concerns about the safety of people using health and care services that aren’t currently regulated.Response -
New report outlines practical approaches to tackle the cause of delayed transfers of care.Response -
New guidance to help hospitals ensure that there are the right number of midwifery staff to provide care for women and their babies.Response -
New statistics show that nearly half of 15-year olds and a third of 12-year olds had obvious tooth decay.Response -
New report states GPs spend almost a fifth of their consultation time dealing with non-health issues, such as personal relationship problems, housing and unemployment.Response -
We have written to the Local Government Association to discuss how we can work together to ensure that Clinical Commissioning Groups involve the public in decision making processes.Response -
Latest statistics show an overall increase in delayed discharge from hospital settings over 12 monthsResponse -
The Regulation of Dental Services Programme Board has released a report reviewing dental regulation and inspection in England, outlines seven key areas of improvement and agreed actions and how it can be made more effective.Response -
New report finds that while patient satisfaction with access to General Practice remains high, it is declining.Response -
A third of people are dissatisfied with availability of appointments at their GP and almost half struggle to book an out of hours appointment according to a review by Monitor. Read our response.
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We have written to NHS England to assess to Clinical Commissioning Groups can involve local Healthwatch in changes to how health and care services are run.Response -
Today the Faculty of Dental Surgery at the Royal College of Surgeons has published a new report on Improving older people’s oral health.Response -
New guidance from NICE aims to help hospitals have a safe level of hospital staff to ensure good patient care.Response -
Read our submission to the government consultation on proposed data security standards and data sharing in the NHS and social care.Response -
Findings from CQC’s survey show that too many people are experiencing delays in leaving hospital.Response -
Free flu vaccines for care home staff and increased number of jabs for young children in schools will be made available to try and increase the uptake of vaccinations this winter.Response -
Our perspective on the commission to review the proposed extension to the Duty of Candour.Response -
45,000 people who received urgent and emergency services shared their views on their care with CQC. Find out what the results said.Response -
New report proposes a shift in how urgent and emergency care is provided.Response -
The Care Quality Commission (CQC) today publishes its annual analysis of the quality of health and adult social care in England. Read our response
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Latest monthly data from NHS England shows that the proportion of delays caused by issues relating to social care have increased.Response -
NHS England has released new statistics that show target to reduce delayed transfers of care to 3.5% has not been met.Response -
Proposals published by Staffordshire County Council could seriously damage the ability of local residents to have their say on the running of hospitals, GP surgeries and care homes across the county.Response -
New statistics show that there were 24,900 new written complaints in the first quarter of 2015/16. Read our response.Response -
A report from the National Audit Office published today has found that the way older patients are discharged from hospital does not represent value for money. Read our response.Response -
New report from the Parliamentary and Health Services Ombudsman finds three key issues with how investigations into serious incidents in the NHS are conducted. Read our response.Response -
The Committee of Public Accounts urges new measures to tackle scale and cost of delays in discharging patients from hospital. Read our response.Response -
With the public wanting more control of their own health and care, we welcome Health Secretary Jeremy Hunt’s plans to increase patient power.
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Latest statistics show a notable increase in delayed discharge from hospital settings over 12 months. Read our response.
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Today, NHS England revealed its plans to fund an additional £2.4 billion per year for GP services by 2020/21 to help improve patient care and access.Response -
Results from the latest GP Patient Survey shows patient satisfaction is declining.Response -
Today the CQC published results from its patient experience survey of accident and emergency departments. Read our response.Response -
In response to NHS England consultation, we outline our expectations in terms of good consultation and engagement practice.Response -
Should there be ‘Ofsted-style’ ratings for health and social care providers? We share our views.Response -
Read our response to the news that the testing of changes to the maximum waiting times for non-urgent treatment will be extended.Response -
The Public Administration Select Committee (PASC) has published their report looking at how incidents of clinical failure in the NHS are investigated – and how subsequent complaints are handled.Response -
We share a number of issues in relation to the local Healthwatch regulations and ask for clarity to avoid any confusion.Response -
Research conducted by The Times has raised questions about access to NHS dentistry services across England.Response -
New report from the National Audit Office examines the progress that has been made to reduce the impact of emergency admissions on acute hospitals.Response -
We have highlighted our concerns about the time frame people have to respond to the consultation and for their views to be responded to.Response -
The Department of Health and Social Care has today responded to the Competition Markets Authority’s study of the care home market.Response -
We have written to the Health Secretary Jeremy Hunt to take action with a seven-point plan for reform to help create an effective and compassionate complaints system.Response -
Read our response to evidence from Public Health England that COVID-19 is having a disproportionate impact on people from Black, Asian, and Minority Ethnic communities.Response -
In response to the Care Quality Commission's State of Care report, our Interim Chair, Jane Mordue, calls for the health and social care sector to meaningfully involve the public in decisions about health and social care.
