1. Response -

    NHS England publishes its ambitions for the health service for 2016/17
  2. Response -

    Following a public consultation to which over 130,000 responses were received, the Department of Health has now published the NHS mandate.
  3. Response -

    A new report from the Parliamentary and Health Service Ombudsman reveals that health and social care services are leaving too many complaints unresolved and not learning from mistakes, often having a devastating impact on individuals.
  4. Response -

    Latest statistics show a steady increase in delayed discharge from hospital settings over 12 months.
  5. Response -

    This morning NHS England released figures on how A&E departments performed during October - December 2014.
  6. Response -

    1 in 4 face difficulty booking an appointment on the phone according to new GP patient survey results.
  7. Response -

    NICE has outlined new draft guidance to help A&E departments ensure there are enough nursing staff available to provide safe care at all times to patients.
  8. Response -

    The Health Select Committee's new report on health and social care complaints further highlights the need for greater improvement and culture change in the way that people's complaints and concerns are handled.
  9. Response -

    New statistics released by NHS England show a decrease in delayed hospital discharge over the festive period.
  10. Response -

    Thanks to your views we have provided feedback on the NHS Mandate.
  11. Response -

    The Department of Health has released a report which sets out the progress made in applying the lessons learned from the failings at Mid Staffordshire NHS Foundation Trust.
  12. Response -

    We have written to the Department of Health outlining our concerns about the safety of people using health and care services that aren’t currently regulated.
  13. Response -

    New report outlines practical approaches to tackle the cause of delayed transfers of care.
  14. Response -

    New guidance to help hospitals ensure that there are the right number of midwifery staff to provide care for women and their babies.
  15. Response -

    New statistics show that nearly half of 15-year olds and a third of 12-year olds had obvious tooth decay.
  16. Response -

    New report states GPs spend almost a fifth of their consultation time dealing with non-health issues, such as personal relationship problems, housing and unemployment.
  17. Response -

    The Regulation of Dental Services Programme Board has released a report reviewing dental regulation and inspection in England, outlines seven key areas of improvement and agreed actions and how it can be made more effective.
  18. Response -

    New report finds that while patient satisfaction with access to General Practice remains high, it is declining.
  19. Response -

    A third of people are dissatisfied with availability of appointments at their GP and almost half struggle to book an out of hours appointment according to a review by Monitor. Read our response.
  20. Response -

    Findings from CQC’s survey show that too many people are experiencing delays in leaving hospital.
  21. Response -

    The Care Quality Commission (CQC) today publishes its annual analysis of the quality of health and adult social care in England. Read our response

  22. Response -

    New statistics show that there were 24,900 new written complaints in the first quarter of 2015/16. Read our response.
  23. Response -

    New report from the Parliamentary and Health Services Ombudsman finds three key issues with how investigations into serious incidents in the NHS are conducted. Read our response.
  24. Response -

    With the public wanting more control of their own health and care, we welcome Health Secretary Jeremy Hunt’s plans to increase patient power.
  25. Response -

    Latest statistics show a notable increase in delayed discharge from hospital settings over 12 months. Read our response.
  26. Response -

    The Public Administration Select Committee (PASC) has published their report looking at how incidents of clinical failure in the NHS are investigated – and how subsequent complaints are handled.
  27. Response -

    We have highlighted our concerns about the time frame people have to respond to the consultation and for their views to be responded to.
  28. Response -

    We have written to the Health Secretary Jeremy Hunt to take action with a seven-point plan for reform to help create an effective and compassionate complaints system.
  29. Response -

    NHS England has announced a national review of maternity services in England.