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When home care services were due to be recommissioned in Newcastle, local Healthwatch went out to speak to people being looked after in their own homes to find out what they wanted.Response -
New report highlights how doctors are failing to get enough feedback from patients.News -
With cases of dementia on the rise, it's more important than ever that services give people the support they need. Read our briefing to find out what people have told local Healthwatch about their experiences of care.News -
Concerns raised by the public indicate services need better information to ensure timely support to those in need.
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Young people in Southwark are calling for better education about sex and relationships and improvements to sexual health services.News -
Since August 2016, NHS services have been required by law to ensure their communications are accessible to all. Six months on, NHS England wants to hear what difference the Accessible Information Standard has made to your experience.
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People share their experiences about health and care with Healthwatch every day. We spoke to our Intelligence Coordinator, Penny Manika to understand how the information you share with your local Healthwatch helps to change and improve services.News -
Find out what people in Devon told their local Healthwatch about their experiences of using gender identity services.
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Five ways pharmacies can improve sexual health support for young people.
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When discharge goes wrong, it comes at a cost to the NHS, to social care services, and to the individual. When it works, people are able to move on with their lives and recover safely.Response -
A new report by the King’s Fund highlights some of the challenges and opportunities that exist with future changes to health and care services.Response -
New report from the Kings Fund highlights challenges and opportunities that exist with future changes to health and care services.Response -
Today, the Care Quality Commission (CQC) has released a new report highlighting what they have learned from three year's worth of inspections of NHS Acute Hospitals.Response -
The Care Quality Commission is calling on people to act with caution when using online medical services.News -
We take a look at how people's experiences across England have already helped to challenge barriers and improve accessibility in health and care.News -
Health and social care services are changing to become more efficient and better at providing the support that people want. If services are to get these changes right, it is important that they work with local people to give them a say in decisions.News -
The Government has published what it wants the NHS to deliver over the next 12 months, including a new target to reduce the delays people can face when leaving hospital.News -
A survey conducted by charity Viewpoint found that there was just one support group for this community, that people wanted better information about the help available.Response -
New plan setting out changes across health and care services for the next few years is published.Response -
New guidance has been published about how Clinical Commissioning Groups (CCGs) and NHS England should engage people in work to improve health and care services.News -
Find out how one local Healthwatch has been showing GP practices how small changes can make a big difference to patients’ experiences of visiting the doctor.News -
There are around half a million people in England on the autism spectrum.News -
Volunteers’ Week is a chance to say a huge thank you to our 6,000+ amazing volunteers who help make a difference to health and care across the country.Response -
The Care Quality Commission (CQC) has today published a report that explores how eight NHS trusts have been able to make significant improvements in the quality of care.News -
After reviewing over 150 entries, we are pleased to announce all of the finalists for the Healthwatch Network Awards 2017.Response -
Local people need to be given opportunities to contribute to changes to the NHS from the beginning of any decision making process.News -
A 24-year-old woman in Dorset has been leading the charge in helping health and care services in the county understand the issues affecting young people.News -
Speaking up about her son’s experience saw one woman help improve orthotics services for people across the country.News -
A 96-year-old sheltered housing resident and manager have helped improve ambulance services in Dorset.Response -
The CQC has today published a report highlights the findings from its adult social care inspections from 2014-2017.News -
A Shropshire man with dementia has been using his experiences to help improve support for local people with the disease.News -
The Healthwatch Network Awards recognise the ways in which Healthwatch across the country have helped make people’s views of health and social care services heard over the last 12 months. Take a look at our winners this year.News -
Listening to feedback and learning from it is vital to improve quality of service. We have launched a new toolkit to help councils, care staff and services work together to build a positive culture around complaints and the opportunities to learn.News -
Being discharged from hospital isn’t just about going home – it’s about the care and support you receive afterwards too. Read about two local Healthwatch who have won an award for working together to help people in south London get what they need.News -
Local Healthwatch go on tour to see what men in the pubs and clubs of Blackburn with Darwen really think about health and care services.News -
Our National Director talks about the importance of everyone having their say on what should be available on prescription.News -
Working with older people, their families and care experts, the charity Independent Age has developed a set of quality indicators which Healthwatch Camden helped test during their visits to local care homes.News -
Between January 2016 and April 2017, local Healthwatch visited 197 care homes across 63 different local authority areas in England to find out what life is really like for people living in care homes. Our new report explains what we found.News -
The quality of support offered in care homes has improved because residents spoke up about what they wanted.Response -
Here we share how organisations from across the health and care sector have responded to our report 'What's it like to live in a care home?'.Response -
Today the Faculty of Dental Surgery at the Royal College of Surgeons has published a new report on Improving older people’s oral health.News -
Thousands of volunteers give up their time to find out what people around the country think of health and care every year. Find out about one Healthwatch’s award-winning approach to recruiting volunteers.Response -
New report from Medical journal The Lancet estimates England will need an additional 71,000 care home places by 2025.News -
Angela’s idea has helped make it easier for people in Islington to speak to their social worker on the phone.News -
Over the last year, the number of local Healthwatch citing improvements to home care services as a priority for their community has doubled. Our new report explains what people have told Healthwatch about their experience of home care.News -
Women and families are getting the help they need after suffering the loss of a baby, thanks to support from people who have been through the same thing.News -
Across England changes are being made that aim to improve health and care for patients but what should your community expect when it comes to being involved in decisions that impact on local services.News -
The NHS wants to know which drugs and treatments you think should be made available on prescription.
