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Take a look at our papers for our March Committee Meeting.Report -
Our new report looks at how the COVID-19 pandemic has changed the way people access their GP and how this affected people's experience of care.Report -
Find out more about our plans for 2020-21.Report -
Read our strategy to find out about the difference we want to make by 2026 in partnership with local Healthwatch.Report -
Our new research explores vaccine confidence amongst people from African, Bangladeshi, Caribbean, and Pakistani backgrounds. We want to understand these barriers to ensure key lessons are taken forward for future public health campaigns.Report -
Take a look at our papers for our June Committee meeting.Report -
The move to more digitally-led healthcare has worked well for some but excluded others over the past year. Our report explores how people have been excluded and what needs to happen to get the care they need.Report -
Our new report, published today, highlights five common concerns that people across England have shared with Healthwatch about maternity services.Report -
Find out about more about our financial performance and position for the financial year 2013/14.Report -
Our Annual Report, Loud and Clear: Making your voice heard highlights our work and the work of the Healthwatch network over the past 12 months.Report -
This report highlights what people have told the Healthwatch network about their experience of making a complaint about health and social care services.Report -
Find out how we will continue to put Equality, Diversity and Inclusion at the heart of our work.Report -
What should people expect when it comes to raising concerns and complaints about health and social care? Our new report explains.Report -
Find out what funding the Healthwatch network has received to carry out its statutory activities for 2014/15.Report -
Our business plan outlines how we plan to meet our strategic priorities from April 2015 to March 2016.Report -
Find out what happened at our public Committee Meeting.Report -
Results from our Freedom of Information Request show care home residents and other social care users are not being given support to make a complaint about social care services.Report -
Our new evidence raises further concerns about the defensive and obstructive culture around complaints in the NHS.Report -
We have worked with users, providers and commissioners of complaints advocacy services to create a vision of what a good complaints advocacy service should look like.Report -
Our seven-point action plan to help ensure that the complaints system gives patients what they need and ensures the NHS and social care services can learn from their mistakes.Report -
With the help of 101 local Healthwatch, we heard from over 3,000 people who shared their stories with us about their experiences of the discharge process.Report -
This report outlines the funding each local Healthwatch has received to deliver their statutory activities based on survey results from 148 local Healthwatch, working across 152 local authority areas.Report -
Find out what we found when our network spoke to more than 11,000 people and visited over 550 GP surgeries, pharmacies and opticians across the country.
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Find out what we, along with the Healthwatch network, have achieved over the past year.Report -
Find out more about the processes and procedures in place for Healthwatch to carry out its functions effectively.Report -
By analysing over 11,000 conversations the Healthwatch network has had with the public about this issue, we found five common areas where people wanted to see improvement.Report -
Most people when surveyed say that they are satisfied with the care they get from primary care services, but this does not tell the full story.Report -
Our strategy for 2014/16 sets out how, by working together, the Healthwatch network will truly champion the interests of those who use health and social care services.Report -
Find out what we will do in the year ahead.Report -
Our financial statement explains our financial performance and position for 2015/16 and details spending by each of our strategic priority areas.Report -
Take a look at the papers for our October Committee meetingReport -
Published today, our Annual Report to Parliament 2015-16, outlines how together we are putting people at the heart of care.
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Over the past year local Healthwatch have spoken to people across the country about their experiences of dementia care - from help provided by GPs and pharmacists to support offered through hospitals and social care.Report -
Find out what three key issues people face when accessing NHS dental care in our new report.Report -
We ask local Healthwatch every year to tell us what matters most to local people regarding health and social care. This year it was mental health that came out on top with 77 out of 152 local Healthwatch identifying it as a priority.Report -
The Government's National Information Board's has published its vision that sets out what the board aims to deliver by 2020.Report -
Our strategy sets out our ambitions and the difference we want to make by 2023 in partnership with local Healthwatch.Report -
Our vision is "A world where we can all get the health and care we need", but our nation has a long way to travel before achieving this goal.Report -
Our network of 152 local Healthwatch published more than 1,745 reports in 2016-17, bringing together what people from across the community want from local care.Report -
Take a read through our new publication ‘Making your voices count’ to see this year’s winners from the Healthwatch Network Awards and also those who were highly commended for each award.Report -
Our new report highlights the four most common issues that people have told local Healthwatch they want to see improve.Report -
Take a look at our supporting papers for the December committee meeting.Report -
Find out what we plan to do over the next year.
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Our business plan outlines our plans for 2017/18 sets out how we, in partnership with local Healthwatch, will build on our work from last year, into the next 12 months and beyond.
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This report outlines the funding each local Healthwatch has received to deliver their statutory activities.Report -
Our remit covers all health and social care services and we work for everyone, not just those who shout the loudest.
