1. What's it like being a carer?

    Report -

    Our briefing published today brings together the views and experiences of 5,447 carers from over 27 communities across England. Take a look to see what people told Healthwatch about their experiences.

  2. What people have told us - a review of our evidence July - September 2018

    Report -

    Find out what the public have been telling us about health and social care over the last three months.

  3. What does the evidence say about public engagement?

    Report -

    A research review highlights key themes and gaps in the evidence about involving people in decisions on health and care.

  4. Why it’s important to review the care of people with dementia

    Report -

    Read our latest research to find out if people with dementia are getting the support they need.

  5. Creating a learning culture in social care

    Report -

    Our findings suggest that councils are not currently making the most of their annual complaints reports as an opportunity to demonstrate how responsive they are to feedback. Read our report to find out more.

  6. What people have told us about health and social care: April to June 2019

    Report -

    Find out what the public have been telling us about health and social care from April to June this year.

  7. What have people been telling us: July - September 2019

    Report -

    Find out what the public has been telling us about health and social care from July to September this year.

    This briefing also looks at emerging themes across services and examines what people have been telling us about support for incontinence.

  8. What people are telling us: October - December 2019

    Report -

    Find out what the public has been telling us about health and social care from October to December. This briefing also looks at and examines emerging themes across services, focusing on healthcare for trans people, and access to wheelchair services.

  9. COVID-19: What people are telling us about their care

    Report -

    Find out what the public has been telling us about health and social care from April - June 2020, including the key issues people have faced because of the COVID-19 pandemic.

  10. Funding and support information for NHS Complaints Advocacy services - FOI results

    Report -

    Results from our Freedom of Information Request show care home residents and other social care users are not being given support to make a complaint about social care services.

  11. Every complaint matters - a seven-point plan for the NHS and social care

    Report -

    Our seven-point action plan to help ensure that the complaints system gives patients what they need and ensures the NHS and social care services can learn from their mistakes.

  12. What's it like to live in a care home? Findings from the Healthwatch network

    Report -

    Our new report provides a unique picture of how feedback from residents and families is generally being used by staff, managers and those running large groups of homes.

  13. Home care services: what people told Healthwatch about their experiences

    Report -

    Find out what people have been telling Healthwatch about their experiences of home care services in our new report.

  14. Our Annual Report 2021-22

    Report -

    NHS and social care services only make the best decisions if they listen to the people they care for. Read our Annual Report to Parliament to see how your feedback has helped decision-makers prioritise what matters most.

  15. Strengthening primary and community care services

    Report -

    This briefing shows how people's experiences can be used to support the development of a long-term vision for the NHS to strengthen these services.

  16. Improving people's care by working better together

    Report -

    Find out how the NHS can work better across teams to help people who are receiving care.

  17. The public’s perspective: The state of health and social care

    Report -

    Performance numbers and the media highlight the issues the NHS faces – but they only tell part of the story. Our new report brings to light the public’s perspective on the state of health and social care.