1. Our Quality Statements

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    Each local Healthwatch works in an area with its own unique issues but there are specific statutory activities which every local Healthwatch must undertake and it is important that this work is consistent.

  2. Making your voice count 2018

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    Read our award winning stories from this year's Healthwatch Network Awards.

  3. Healthwatch 2018 supporting materials

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    Attended Healthwatch 2018 and wanted to look back at some of the presentations from the sessions? Here we share supporting materials from the day.

  4. What does the evidence say about public engagement?

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    A research review highlights key themes and gaps in the evidence about involving people in decisions on health and care.

  5. What would you do? Alternative formats

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    Download and view our accessible versions of our surveys to better understand what you would do to improve your local NHS.

  6. What people have told us about health and social care: January to March 2019

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    Find out what the public have been telling us about health and social care from January - March this year.

  7. What people have told us about health and social care: April to June 2019

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    Find out what the public have been telling us about health and social care from April to June this year.

  8. There and back - what people tell us about their experiences of travelling to and from NHS services

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    Find out what's working well for people and what needs to improve when it comes to people's experiences of travelling to and from NHS appointments, in our new briefing.

  9. Making your voice count 2019

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    Take a look at the award winning stories from this year's Healthwatch Network Awards.

  10. Our equality, diversity and inclusion statement and action plan

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    Equality, diversity, and inclusion are at the heart of our values. This statement and plan shows how we plan to ensure everyone should have a fair and equal experience using health and social care, particularly those who may face discrimination.

  11. Our annual report 2019-20

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    Since COVID-19 struck, the work of the Healthwatch network to support and listen to local people became more crucial than ever. Find out more in our 2019-20 annual report to Parliament about how we have helped make care better.

  12. Our strategy 2021-2026

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    Read our strategy to find out about the difference we want to make by 2026 in partnership with local Healthwatch.

  13. VacciNation: Exploring vaccine confidence

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    Our new research explores vaccine confidence amongst people from African, Bangladeshi, Caribbean, and Pakistani backgrounds. We want to understand these barriers to ensure key lessons are taken forward for future public health campaigns.

  14. Locked out: Digitally excluded people’s experiences of remote GP appointments

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    The move to more digitally-led healthcare has worked well for some but excluded others over the past year. Our report explores how people have been excluded and what needs to happen to get the care they need.

  15. Equalities, Diversity and Inclusion - Our plan for 2021-22

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    Find out how we will continue to put Equality, Diversity and Inclusion at the heart of our work.

  16. Our commitment to equality and human rights

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    Our remit covers all health and social care services and we work for everyone, not just those who shout the loudest.

  17. Making your voice count 2017

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    Read seven inspiring stories from our 2017 Healthwatch Network Awards, to show how your feedback is helping to change health and care for the better.

  18. Have your say - Easy Read

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    Download an Easy Read version of our 'Have your say' form.

  19. Our Annual Report 2021-22

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    NHS and social care services only make the best decisions if they listen to the people they care for. Read our Annual Report to Parliament to see how your feedback has helped decision-makers prioritise what matters most.

  20. Our future focus

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    With unprecedented challenges facing NHS and social care services, we've launched a new plan setting how we work to make sure your experiences help make care better.

  21. Delays to NHS care: Understanding the impact

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    With record NHS waiting times, the ongoing impact of the pandemic, and industrial action in the NHS, we've conducted research to understand the extent to which NHS patients are having their care disrupted and the impact this is having.

  22. Our plan for 2023-24: Equalities, diversity and inclusion

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    Find out what we plan to do to put equality, diversity and inclusion at the heart of our work.

  23. The NHS working with people and communities

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    This briefing shows how engagement and participation with people and communities can deliver real benefits to the health and care system.