1. Dementia services - findings from the Healthwatch network

    Report -

    Over the past year local Healthwatch have spoken to people across the country about their experiences of dementia care - from help provided by GPs and pharmacists to support offered through hospitals and social care.

  2. National Information Board's vision for patients, carers and service users

    Report -

    The Government's National Information Board's has published its vision that sets out what the board aims to deliver by 2020.

  3. Our annual report 2016/17

    Report -

    Our network of 152 local Healthwatch published more than 1,745 reports in 2016-17, bringing together what people from across the community want from local care.

  4. Autism services for children and young people - findings from the Healthwatch network

    Report -

    Our new report highlights the four most common issues that people have told local Healthwatch they want to see improve.

  5. Our business plan 2017-18

    Report -

    Our business plan outlines our plans for 2017/18 sets out how we, in partnership with local Healthwatch, will build on our work from last year, into the next 12 months and beyond.

  6. Our commitment to equality and human rights

    Report -

    Our remit covers all health and social care services and we work for everyone, not just those who shout the loudest.

  7. Local complaints systems: how well are they working?

    Report -

    This toolkit is designed to help local Healthwatch scrutinise local complaints systems, make recommendations based on findings and follow through on the improvements they ask for.

  8. Making your voice count 2017

    Report -

    Read seven inspiring stories from our 2017 Healthwatch Network Awards, to show how your feedback is helping to change health and care for the better.

  9. What happens when people leave hospital and other care settings?

    Report -

    In the last two years, over 2,000 people have shared their experiences of leaving care with Healthwatch.

  10. Our complaints process

    Report -

    Our complaints process outlines how to make a complaint about us and our approach to making sure complaints are resolved.

  11. What's it like to live in a care home? Findings from the Healthwatch network

    Report -

    Our new report provides a unique picture of how feedback from residents and families is generally being used by staff, managers and those running large groups of homes.

  12. Shaping our future

    Report -

    We are now developing our strategy for 2018 - 2023. This consultation document sets out our proposals for our future direction.

  13. State of support - local Healthwatch finances 2017/18

    Report -

    Our latest report sets out what funding the Healthwatch network has received to carry out its statutory activities for 2017/18.

  14. What do the numbers say about emergency readmissions to hospital?

    Report -

    As part of our work to understand people's experiences of leaving hospital, we have today published a new analysis of NHS emergency readmissions data

  15. Home care services: what people told Healthwatch about their experiences

    Report -

    Find out what people have been telling Healthwatch about their experiences of home care services in our new report.

  16. Our public Committee Meeting February 2017 - supporting materials

    Report -

    Find out what happened at our public Committee Meeting.

  17. Our public Committee Meeting May 2017 - supporting materials

    Report -

    Find out what happened at our public Committee Meeting.

  18. Our public Committee Meeting July 2017 supporting materials

    Report -

    Find out what happened at our public Committee Meeting.

  19. Our public Committee Meeting October 2017 supporting materials

    Report -

    Find out what happened at our public Committee Meeting.