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Home care services: what people told Healthwatch about their experiences

Posted on 24/08/17

Across England there are more than 5,500 home care providers, collectively helping an estimated 673,000 people to continue living independently within their communities.

Home care services help people live at home for longer by offering support, such as regular visits from a carer to help with personal care, getting dressed, using the toilet, shopping and preparing meals.

Our new report Home care services: What people told Healthwatch about their experiences, analyses the experiences of 3,415 people, their families and front line staff across 52 local areas between August 2015 and June 2017.

Download the report (PDF 171.49KB)