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"I'm struggling to register with a GP/dentist"

Healthwatch heard from people struggling to find an NHS dentist, as few as one in five surgeries in some areas registering new patients. There was also widespread reports of patients finding themselves being 'deregistered' without warning if they hadn't been for a check-up.


For example

Healthwatch Leicester found that just 18 of 58 dentist surgeries were accepting new NHS patients, leaving large areas without any provision for new patients.

When they raised this with the NHS England Local Area Team they were told patients would ‘just have to travel further’.

'I was told I had been sent a slip I had to complete and return to stay on the list. I never received this or any reminder of it either. I simply didn’t get invited for appointments anymore and when I rang I was told I had been “deselected”.'

Respondent to Healthwatch Bradford