National Reports Library

Bringing you the views of 1,084,365 people taken from 6,757 Healthwatch publications about health and care services.

Local Healthwatch	Number of views shared in reports
Healthwatch Barking And Dagenham	1,588
Healthwatch Barnet	5,194
Healthwatch Barnsley	4,405
Healthwatch Bath and North East Somerset	2,181
Healthwatch Bedford Borough	1,587
Healthwatch Bexley	7,327
Healthwatch Birmingham	5,668
Healthwatch Blackburn with Darwen	7,255
Healthwatch Blackpool	8,153
Healthwatch Bolton	6,879
Healthwatch Bracknell Forest	6,632
Healthwatch Bradford	5,072
Healthwatch Brent	3,537
Healthwatch Brighton And Hove	8,954
Healthwatch Bristol	6,001
Healthwatch Bromley	6,771
Healthwatch Buckinghamshire	15,854
Healthwatch Bury	4,875
Healthwatch Calderdale	4,904
Healthwatch Cambridgeshire	7,348
Healthwatch Camden	4,288
Healthwatch Central Bedfordshire	3,323
Healthwatch Central West London	4,403
Healthwatch Cheshire East	8,561
Healthwatch Cheshire West and Chester	8,165
Healthwatch City of London	1,198
Healthwatch Cornwall	7,095
Healthwatch County Durham	10,777
Healthwatch Coventry	4,022
Healthwatch Croydon	7,075
Healthwatch Cumbria	14,007
Healthwatch Darlington	5,292
Healthwatch Derby	12,192
Healthwatch Derbyshire	5,752
Healthwatch Devon	12,942
Healthwatch Doncaster	4,157
Healthwatch Dorset	5,220
Healthwatch Dudley	5,683
Healthwatch Ealing	3,233
Healthwatch East Riding of Yorkshire	24,946
Healthwatch East Sussex	7,907
Healthwatch Enfield	8,871
Healthwatch England	7,590
Healthwatch Essex	2,686
Healthwatch Gateshead	3,967
Healthwatch Gloucestershire	1,999
Healthwatch Greenwich	8,041
Healthwatch Hackney	1,869
Healthwatch Halton	6,245
Healthwatch Hammersmith and Fulham	1,044
Healthwatch Hampshire	12,299
Healthwatch Haringey	4,352
Healthwatch Harrow	12,636
Healthwatch Hartlepool	3,648
Healthwatch Havering	1,554
Healthwatch Herefordshire	8,491
Healthwatch Hertfordshire	1,861
Healthwatch Hillingdon	1,142
Healthwatch Hounslow	9,182
Healthwatch Isle of Wight	6,190
Healthwatch Isles of Scilly	805
Healthwatch Islington	5,212
Healthwatch Kent	6,102
Healthwatch Kingston Upon Hull	24,058
Healthwatch Kingston upon Thames	3,815
Healthwatch Kirklees	3,915
Healthwatch Knowsley	7,235
Healthwatch Lambeth	1,579
Healthwatch Lancashire	14,649
Healthwatch Leeds	20,866
Healthwatch Leicester	4,084
Healthwatch Leicestershire	5,394
Healthwatch Lewisham	6,791
Healthwatch Lincolnshire	13,806
Healthwatch Liverpool	4,072
Healthwatch Luton	3,286
Healthwatch Manchester	4,787
Healthwatch Medway	3,575
Healthwatch Merton	1,479
Healthwatch Middlesbrough	6,482
Healthwatch Milton Keynes	2,694
Healthwatch Newcastle Upon Tyne	4,802
Healthwatch Newham	2,810
Healthwatch Norfolk	7,038
Healthwatch North East Lincolnshire	22,950
Healthwatch North Lincolnshire	23,202
Healthwatch North Somerset	3,353
Healthwatch North Tyneside	6,864
Healthwatch North Yorkshire	29,073
Healthwatch Northamptonshire	10,591
Healthwatch Northumberland	4,731
Healthwatch Nottingham City	3,055
Healthwatch Nottinghamshire	8,016
Healthwatch Oldham	5,807
Healthwatch Oxfordshire	11,528
Healthwatch Peterborough	6,440
Healthwatch Plymouth	3,452
Healthwatch Portsmouth	5,635
Healthwatch Reading	6,897
Healthwatch Redbridge	3,967
Healthwatch Redcar & Cleveland	6,348
Healthwatch Richmond upon Thames	7,337
Healthwatch Rochdale	5,320
Healthwatch Rotherham	3,498
Healthwatch Rutland	1,820
Healthwatch Salford	6,425
Healthwatch Sandwell	3,575
Healthwatch Sefton	4,640
Healthwatch Sheffield	6,094
Healthwatch Shropshire	5,521
Healthwatch Slough	3,597
Healthwatch Solihull	1,990
Healthwatch Somerset	2,702
Healthwatch South Gloucestershire	3,248
Healthwatch South Tyneside	2,736
Healthwatch Southampton	5,154
Healthwatch Southend	1,779
Healthwatch Southwark	2,954
Healthwatch St Helens	8,953
Healthwatch Staffordshire	2,596
Healthwatch Stockport	6,458
Healthwatch Stockton-on-tees	5,779
Healthwatch Stoke-on-Trent	12,060
Healthwatch Suffolk	22,322
Healthwatch Sunderland	8,521
Healthwatch Surrey	10,132
Healthwatch Sutton	4,063
Healthwatch Swindon	3,662
Healthwatch Tameside	7,971
Healthwatch Telford & Wrekin	6,612
Healthwatch Thurrock	2,074
Healthwatch Torbay	11,153
Healthwatch Tower Hamlets	15,171
Healthwatch Trafford	7,506
Healthwatch Wakefield	12,633
Healthwatch Walsall	6,218
Healthwatch Waltham Forest	17,317
Healthwatch Wandsworth	3,402
Healthwatch Warrington	3,932
Healthwatch Warwickshire	10,540
Healthwatch West Berkshire	5,343
Healthwatch West Sussex	32,399
Healthwatch Westminster (CWL)	147
Healthwatch Wigan	4,921
Healthwatch Wiltshire	11,461
Healthwatch Windsor, Ascot & Maidenhead	4,069
Healthwatch Wirral	19,407
Healthwatch Wokingham	5,714
Healthwatch Wolverhampton	2,524
Healthwatch Worcestershire	11,222
Healthwatch York	24,358
Total Shared Views	1,084,365

Local Healthwatch	Report Count
Healthwatch Barking And Dagenham	33
Healthwatch Barnet	96
Healthwatch Barnsley	13
Healthwatch Bath and North East Somerset	29
Healthwatch Bedford Borough	20
Healthwatch Bexley	38
Healthwatch Birmingham	48
Healthwatch Blackburn with Darwen	78
Healthwatch Blackpool	76
Healthwatch Bolton	80
Healthwatch Bracknell Forest	19
Healthwatch Bradford	23
Healthwatch Brent	50
Healthwatch Brighton And Hove	63
Healthwatch Bristol	109
Healthwatch Bromley	38
Healthwatch Buckinghamshire	170
Healthwatch Bury	35
Healthwatch Calderdale	15
Healthwatch Cambridgeshire	39
Healthwatch Camden	41
Healthwatch Central Bedfordshire	76
Healthwatch Central West London	41
Healthwatch Cheshire East	78
Healthwatch Cheshire West and Chester	126
Healthwatch City of London	15
Healthwatch Cornwall	19
Healthwatch County Durham	48
Healthwatch Coventry	44
Healthwatch Croydon	74
Healthwatch Cumbria	68
Healthwatch Darlington	22
Healthwatch Derby	65
Healthwatch Derbyshire	59
Healthwatch Devon	57
Healthwatch Doncaster	24
Healthwatch Dorset	42
Healthwatch Dudley	25
Healthwatch Ealing	24
Healthwatch East Riding of Yorkshire	43
Healthwatch East Sussex	42
Healthwatch Enfield	64
Healthwatch England	16
Healthwatch Essex	25
Healthwatch Gateshead	20
Healthwatch Gloucestershire	24
Healthwatch Greenwich	65
Healthwatch Hackney	47
Healthwatch Halton	63
Healthwatch Hammersmith and Fulham	5
Healthwatch Hampshire	59
Healthwatch Haringey	33
Healthwatch Harrow	45
Healthwatch Hartlepool	23
Healthwatch Havering	137
Healthwatch Herefordshire	35
Healthwatch Hertfordshire	40
Healthwatch Hillingdon	11
Healthwatch Hounslow	22
Healthwatch Isle of Wight	42
Healthwatch Isles of Scilly	16
Healthwatch Islington	47
Healthwatch Kent	67
Healthwatch Kingston Upon Hull	56
Healthwatch Kingston upon Thames	36
Healthwatch Kirklees	26
Healthwatch Knowsley	42
Healthwatch Lambeth	37
Healthwatch Lancashire	122
Healthwatch Leeds	73
Healthwatch Leicester	43
Healthwatch Leicestershire	37
Healthwatch Lewisham	43
Healthwatch Lincolnshire	91
Healthwatch Liverpool	31
Healthwatch Luton	55
Healthwatch Manchester	33
Healthwatch Medway	22
Healthwatch Merton	10
Healthwatch Middlesbrough	29
Healthwatch Milton Keynes	54
Healthwatch Newcastle Upon Tyne	26
Healthwatch Newham	33
Healthwatch Norfolk	45
Healthwatch North East Lincolnshire	40
Healthwatch North Lincolnshire	26
Healthwatch North Somerset	58
Healthwatch North Tyneside	23
Healthwatch North Yorkshire	39
Healthwatch Northamptonshire	53
Healthwatch Northumberland	30
Healthwatch Nottingham City	10
Healthwatch Nottinghamshire	25
Healthwatch Oldham	31
Healthwatch Oxfordshire	84
Healthwatch Peterborough	30
Healthwatch Plymouth	19
Healthwatch Portsmouth	39
Healthwatch Reading	45
Healthwatch Redbridge	81
Healthwatch Redcar & Cleveland	34
Healthwatch Richmond upon Thames	39
Healthwatch Rochdale	43
Healthwatch Rotherham	15
Healthwatch Rutland	29
Healthwatch Salford	66
Healthwatch Sandwell	45
Healthwatch Sefton	35
Healthwatch Sheffield	68
Healthwatch Shropshire	109
Healthwatch Slough	18
Healthwatch Solihull	10
Healthwatch Somerset	36
Healthwatch South Gloucestershire	64
Healthwatch South Tyneside	24
Healthwatch Southampton	38
Healthwatch Southend	11
Healthwatch Southwark	28
Healthwatch St Helens	30
Healthwatch Staffordshire	109
Healthwatch Stockport	16
Healthwatch Stockton-on-tees	53
Healthwatch Stoke-on-Trent	47
Healthwatch Suffolk	30
Healthwatch Sunderland	71
Healthwatch Surrey	71
Healthwatch Sutton	31
Healthwatch Swindon	28
Healthwatch Tameside	33
Healthwatch Telford & Wrekin	50
Healthwatch Thurrock	9
Healthwatch Torbay	36
Healthwatch Tower Hamlets	53
Healthwatch Trafford	53
Healthwatch Wakefield	24
Healthwatch Walsall	45
Healthwatch Waltham Forest	36
Healthwatch Wandsworth	46
Healthwatch Warrington	88
Healthwatch Warwickshire	112
Healthwatch West Berkshire	15
Healthwatch West Sussex	46
Healthwatch Westminster (CWL)	2
Healthwatch Wigan	41
Healthwatch Wiltshire	67
Healthwatch Windsor, Ascot & Maidenhead	18
Healthwatch Wirral	52
Healthwatch Wokingham	31
Healthwatch Wolverhampton	29
Healthwatch Worcestershire	54
Healthwatch York	32
Total Active Reports	6,757

Displaying 4961 - 5000 of 6012 Results can be sorted by clicking on column titles

Title	Healthwatch	Date of publication	Number of people who shared their views	Number of site users who found this report useful
Feedback on health and social care services at Filton Library	Healthwatch Bristol	8 April 2016	18	Yes85 No118
Visit to Southmead Hospital	Healthwatch Bristol	8 April 2016	548	Yes98 No120
Somali health and wellbeing	Healthwatch Ealing	8 April 2016	29	Yes110 No101
Pharmacy services on the Isle of Wight	Healthwatch Isle of Wight	8 April 2016	196	Yes96 No104
GP services for residents in residential care	Healthwatch Islington	8 April 2016	114	Yes96 No125
Ophthalmology consultation: Healthwatch City of London and Hackney	Healthwatch City of London	8 April 2016	51	Yes91 No91
Enter and view: Three Bridges Nursing Home	Healthwatch Warrington	7 April 2016	16	Yes93 No117
Enter and view: Westleigh House	Healthwatch Warrington	7 April 2016	4	Yes98 No115
Enter and view: Edinburgh House	Healthwatch Brent	7 April 2016	9	Yes83 No121
Domiciliary care report	Healthwatch Blackpool	7 April 2016	3	Yes128 No131
Improving food in residential care	Healthwatch Kirklees	7 April 2016	8	Yes91 No90
Experiences from the blind and deaf/deaf and visually impaired	Healthwatch Trafford	7 April 2016	11	Yes84 No113
Patient experience at Altrincham Hospital	Healthwatch Trafford	7 April 2016	653	Yes94 No131
Patient experience at Trafford General Hospital	Healthwatch Trafford	7 April 2016	520	Yes93 No112
GP patient experience in Chingford	Healthwatch Waltham Forest	7 April 2016	624	Yes123 No127
GP patient experience	Healthwatch Waltham Forest	7 April 2016	1532	Yes109 No113
GP patient experience: Walthamstow Cluster	Healthwatch Waltham Forest	7 April 2016	1472	Yes95 No117
Outpatients outreach at Whipps Cross Hospital	Healthwatch Waltham Forest	7 April 2016	1077	Yes107 No90
Enter and view: Owlsmoor Surgery	Healthwatch Bracknell Forest	7 April 2016	20	Yes78 No95
Enter and view: Ringmead Medical Practice	Healthwatch Bracknell Forest	7 April 2016	27	Yes84 No88
Enter and view: The Waterfield Practice	Healthwatch Bracknell Forest	7 April 2016	16	Yes87 No131
Enter and view: Halton General Hospital Cheshire and Merseyside Treatment Centre	Healthwatch Warrington	7 April 2016	1	Yes93 No120
Enter and view: Binfield Surgery, Bracknell Forest	Healthwatch Bracknell Forest	4 April 2016	126	Yes74 No90
Enter and view: Heath Hill Surgery, Bracknell Forest	Healthwatch Bracknell Forest	4 April 2016	38 patients	Yes60 No86
Enter and view: assess ward food at Rossall Hospital	Healthwatch Lancashire	2 April 2016	12	Yes79 No95
Enter and view: Haven Lodge Care Centre	Healthwatch North Somerset	2 April 2016	3	Yes78 No115
Enter and view: Manor Park Residential Care Home	Healthwatch North Somerset	2 April 2016	3	Yes91 No134
The Harbour conversation project	Healthwatch Blackburn with Darwen, Healthwatch Blackpool, Healthwatch Lancashire	1 April 2016	36	Yes113 No116
Living life to the full	Healthwatch North Tyneside	1 April 2016	456	Yes92 No95
Children and young people mental health consultation report	Healthwatch Darlington	1 April 2016	330	Yes58 No80
Engaging people in the NHS success regime	Healthwatch Cumbria	1 April 2016	not known	Yes67 No80
Enter and view: Beechcroft Nursing and Residential Home	Healthwatch Halton	31 March 2016	4	Yes81 No115
Enter and view: Halton General Hospital Cheshire and Merseyside Treatment Centre	Healthwatch Warrington	31 March 2016	not known	Yes126 No117
Enter and view: Guy’s Court Nursing Home	Healthwatch Lancashire	31 March 2016	13	Yes79 No112
Feedback: Delivering better children’s autism services	Healthwatch Croydon	31 March 2016	not known	Yes105 No99
Mystery shopper pharmacy evaluation	Healthwatch Hounslow	31 March 2016	4	Yes112 No112
Enter and view: Myford House Nursing Home	Healthwatch Telford & Wrekin	26 March 2016	5	Yes91 No123
Sandwell activity report: 26 September to 31 December 2015	Healthwatch Sandwell	26 March 2016	140	Yes102 No106
A review of GP out-of-hours answerphone messages	Healthwatch Southwark	26 March 2016	not known	Yes96 No127
Making a complaint: What online information do Southwark GP surgeries give to their patients?	Healthwatch Southwark	26 March 2016	0	Yes99 No101

Community services
This category includes health visitors, community nursing, etc.

Mental health
This category includes CAMHS, IAPT, etc

Primary care
This category includes general practice, pharmacy, dental, etc.

Secondary care
This category includes hospital-based services

Social care
This category includes home care, care homes, care assessments, etc.

Urgent and emergency care
This category includes NHS 111, ambulance services, etc.

Things to keep in mind when using search filters

In search filters that let you select multiple options, you can search for one or more select options and these searches are done by OR logic
(for example, in the 'Do you want to search for a specific type of report?' filter you could select 'Enter and view' to find only those reports annotated specifically as 'Enter and view''; or you could select both 'Enter and view' along with 'Annual report' to find reports annotated either as the one or the other)
The 'Select all' option on multi-select search filter lets you quickly a select all options in one go; conversely, 'Deselect all' lets you quickly return to state where 'Nothing selected' on that filter
After you click on a search result to see the detailed annotations on a report, the 'Return to search' link near top of page can take you back to the search page with all of your previous filters still in place
The 'Reset' button on the search page lets you easily clear all of your previous search filters and start a new, clean search

Please keep in mind when doing a search:

normally order does not matter when searching for specified words or phrases in report titles
(for example, you could search for young people or people young and find all titles of reports that include both of those words)
the 'Report title or keyword search of report title' field ignores extra (blank) spaces
(for example, searching for '"young people " or " young people " produces the same results)
if you enclose a phrase in double quotation marks, the search looks for report titles that include exactly your specified phrase
(for example, double quotation marks around phrase "young people's mental health" lists any reports that have exactly that specified phrase)

Please also keep in mind that using combinations of other search filters may produce more refined results. For example, you could:

use the filter 'Which service do you want to search for?' to look for all reports annotated with 'Mental health'
then in the 'Refine your search by' filter set select the 'Population group' > 'Age' search option to focus on reports annotated as relevant to 'All people under the age of 18'.

Please note that 'Other' category includes these types of reports:

consultation response
guidance
local analysis
patient experience
public opinion
impact or progress

Accident & emergency
Acute services with overnight beds
Acute services without overnight beds / listed acute services with or without overnight beds
Anaesthetics
Appointments
Breast screening
Cancer services
Cardiology
Care of the elderly
Child and adolescent mental health services (CAMHS)
Chiropody
Counselling/improving access to psychological therapies (IAPT)
Critical care
Day care
Dementia
Dentistry
Diabetic medicine
Discharge lounge
Ear, nose and throat
End of life care
Gastroenterology
General surgery
Haematology
High dependency unit
Inpatient care
Maternity
Microbiology
Minor injuries unit
Neonatology
Nephrology
Neurology
Nutrition and dietetics
Obstetrics & gynaecology
Occupational therapy
Oncology
Ophthalmology
Orthopaedics
Outpatients
Paediatrics
Pain management clinics
Palliative
Pharmacy
Phlebotomy
Physiotherapy
Podiatry
Psychiatry/mental health (hospital services)
Radiography
Renal medicine
Respiratory medicine
Rheumatology
Sexual health
Urology

Access
Administration
Admission
Booking appointments
Building and facilities
Cancellation
Car parking access
Car parking charges
Cleanliness hygiene and infection control
Communication between staff and patients
Complaints procedure
Consent to care and treatment
Continuity of care
Cost of services
Decor
Devolution of services
Diagnosis
Digitalisation of services
Discharge
Engagement
Food and nutrition
Health and safety
Health inequalities
Health promotion
Health protection
Holistic support
Information providing
Integration of services
Interpreters
Lifestyle and wellbeing
Medication
Other
Patient records
Prescription
Public involvement
Quality of appointment
Quality of care
Quality of catering
Quality of patient transport
Quality of regulation
Quality of staffing
Quality of treatment
Referrals
Service closure
Service delivery organisation and staffing
Staff attitudes
Staff levels
Staff training
Support
Waiting time to be seen once arrived at appointment
Waiting times and lists for treatment