National Reports Library

Bringing you the views of 1,100,080 people taken from 6,917 Healthwatch publications about health and care services.

Local Healthwatch	Number of views shared in reports
Healthwatch Barking And Dagenham	1,588
Healthwatch Barnet	5,194
Healthwatch Barnsley	4,762
Healthwatch Bath and North East Somerset	2,181
Healthwatch Bedford Borough	1,587
Healthwatch Bexley	7,327
Healthwatch Birmingham	6,144
Healthwatch Blackburn with Darwen	7,255
Healthwatch Blackpool	8,164
Healthwatch Bolton	6,879
Healthwatch Bracknell Forest	7,246
Healthwatch Bradford	5,072
Healthwatch Brent	3,824
Healthwatch Brighton And Hove	9,612
Healthwatch Bristol	6,032
Healthwatch Bromley	7,383
Healthwatch Buckinghamshire	15,854
Healthwatch Bury	4,875
Healthwatch Calderdale	4,904
Healthwatch Cambridgeshire	7,433
Healthwatch Camden	4,288
Healthwatch Central Bedfordshire	3,323
Healthwatch Central West London	4,403
Healthwatch Cheshire East	8,561
Healthwatch Cheshire West and Chester	8,165
Healthwatch City of London	1,198
Healthwatch Cornwall	7,105
Healthwatch County Durham	10,777
Healthwatch Coventry	4,022
Healthwatch Croydon	7,075
Healthwatch Cumbria	14,007
Healthwatch Darlington	5,912
Healthwatch Derby	12,192
Healthwatch Derbyshire	5,752
Healthwatch Devon	12,942
Healthwatch Doncaster	5,123
Healthwatch Dorset	5,234
Healthwatch Dudley	5,683
Healthwatch Ealing	3,233
Healthwatch East Riding of Yorkshire	24,946
Healthwatch East Sussex	8,069
Healthwatch Enfield	9,314
Healthwatch England	7,590
Healthwatch Essex	2,686
Healthwatch Gateshead	3,967
Healthwatch Gloucestershire	1,999
Healthwatch Greenwich	8,227
Healthwatch Hackney	1,869
Healthwatch Halton	6,245
Healthwatch Hammersmith and Fulham	1,044
Healthwatch Hampshire	12,313
Healthwatch Haringey	4,660
Healthwatch Harrow	13,023
Healthwatch Hartlepool	3,648
Healthwatch Havering	1,554
Healthwatch Herefordshire	9,201
Healthwatch Hertfordshire	1,861
Healthwatch Hillingdon	1,142
Healthwatch Hounslow	9,182
Healthwatch Isle of Wight	7,357
Healthwatch Isles of Scilly	992
Healthwatch Islington	5,212
Healthwatch Kent	6,102
Healthwatch Kingston Upon Hull	24,058
Healthwatch Kingston upon Thames	3,815
Healthwatch Kirklees	3,915
Healthwatch Knowsley	7,235
Healthwatch Lambeth	1,579
Healthwatch Lancashire	14,649
Healthwatch Leeds	20,866
Healthwatch Leicester	4,084
Healthwatch Leicestershire	5,394
Healthwatch Lewisham	7,881
Healthwatch Lincolnshire	13,807
Healthwatch Liverpool	4,072
Healthwatch Luton	3,286
Healthwatch Manchester	4,787
Healthwatch Medway	3,575
Healthwatch Merton	1,479
Healthwatch Middlesbrough	6,482
Healthwatch Milton Keynes	2,821
Healthwatch Newcastle Upon Tyne	4,802
Healthwatch Newham	2,810
Healthwatch Norfolk	7,306
Healthwatch North East Lincolnshire	22,950
Healthwatch North Lincolnshire	23,202
Healthwatch North Somerset	3,384
Healthwatch North Tyneside	6,864
Healthwatch North Yorkshire	29,402
Healthwatch Northamptonshire	10,591
Healthwatch Northumberland	4,731
Healthwatch Nottingham City	3,390
Healthwatch Nottinghamshire	8,351
Healthwatch Oldham	5,807
Healthwatch Oxfordshire	11,581
Healthwatch Peterborough	6,525
Healthwatch Plymouth	3,467
Healthwatch Portsmouth	5,649
Healthwatch Reading	6,897
Healthwatch Redbridge	3,967
Healthwatch Redcar & Cleveland	6,348
Healthwatch Richmond upon Thames	7,337
Healthwatch Rochdale	5,320
Healthwatch Rotherham	3,498
Healthwatch Rutland	1,820
Healthwatch Salford	6,425
Healthwatch Sandwell	3,575
Healthwatch Sefton	4,640
Healthwatch Sheffield	6,150
Healthwatch Shropshire	5,521
Healthwatch Slough	4,026
Healthwatch Solihull	2,466
Healthwatch Somerset	2,702
Healthwatch South Gloucestershire	3,279
Healthwatch South Tyneside	2,736
Healthwatch Southampton	5,168
Healthwatch Southend	1,779
Healthwatch Southwark	2,954
Healthwatch St Helens	8,953
Healthwatch Staffordshire	2,596
Healthwatch Stockport	6,458
Healthwatch Stockton-on-tees	5,779
Healthwatch Stoke-on-Trent	12,060
Healthwatch Suffolk	22,322
Healthwatch Sunderland	8,521
Healthwatch Surrey	10,314
Healthwatch Sutton	4,161
Healthwatch Swindon	3,662
Healthwatch Tameside	8,170
Healthwatch Telford & Wrekin	6,612
Healthwatch Thurrock	2,074
Healthwatch Torbay	11,153
Healthwatch Tower Hamlets	15,171
Healthwatch Trafford	7,506
Healthwatch Wakefield	13,465
Healthwatch Walsall	6,218
Healthwatch Waltham Forest	17,317
Healthwatch Wandsworth	3,402
Healthwatch Warrington	3,932
Healthwatch Warwickshire	10,540
Healthwatch West Berkshire	5,343
Healthwatch West Sussex	32,400
Healthwatch Westminster (CWL)	147
Healthwatch Wigan	4,921
Healthwatch Wiltshire	12,784
Healthwatch Windsor, Ascot & Maidenhead	4,826
Healthwatch Wirral	19,407
Healthwatch Wokingham	5,714
Healthwatch Wolverhampton	2,524
Healthwatch Worcestershire	11,222
Healthwatch York	24,687
Total Shared Views	1,100,080

Local Healthwatch	Report Count
Healthwatch Barking And Dagenham	33
Healthwatch Barnet	96
Healthwatch Barnsley	15
Healthwatch Bath and North East Somerset	29
Healthwatch Bedford Borough	20
Healthwatch Bexley	38
Healthwatch Birmingham	50
Healthwatch Blackburn with Darwen	78
Healthwatch Blackpool	81
Healthwatch Bolton	81
Healthwatch Bracknell Forest	21
Healthwatch Bradford	23
Healthwatch Brent	52
Healthwatch Brighton And Hove	69
Healthwatch Bristol	110
Healthwatch Bromley	41
Healthwatch Buckinghamshire	170
Healthwatch Bury	35
Healthwatch Calderdale	16
Healthwatch Cambridgeshire	41
Healthwatch Camden	41
Healthwatch Central Bedfordshire	77
Healthwatch Central West London	42
Healthwatch Cheshire East	79
Healthwatch Cheshire West and Chester	128
Healthwatch City of London	15
Healthwatch Cornwall	20
Healthwatch County Durham	48
Healthwatch Coventry	44
Healthwatch Croydon	75
Healthwatch Cumbria	68
Healthwatch Darlington	25
Healthwatch Derby	65
Healthwatch Derbyshire	60
Healthwatch Devon	58
Healthwatch Doncaster	26
Healthwatch Dorset	44
Healthwatch Dudley	25
Healthwatch Ealing	24
Healthwatch East Riding of Yorkshire	43
Healthwatch East Sussex	48
Healthwatch Enfield	68
Healthwatch England	16
Healthwatch Essex	26
Healthwatch Gateshead	20
Healthwatch Gloucestershire	25
Healthwatch Greenwich	70
Healthwatch Hackney	47
Healthwatch Halton	63
Healthwatch Hammersmith and Fulham	5
Healthwatch Hampshire	60
Healthwatch Haringey	36
Healthwatch Harrow	46
Healthwatch Hartlepool	23
Healthwatch Havering	140
Healthwatch Herefordshire	38
Healthwatch Hertfordshire	41
Healthwatch Hillingdon	11
Healthwatch Hounslow	22
Healthwatch Isle of Wight	44
Healthwatch Isles of Scilly	17
Healthwatch Islington	47
Healthwatch Kent	67
Healthwatch Kingston Upon Hull	56
Healthwatch Kingston upon Thames	36
Healthwatch Kirklees	27
Healthwatch Knowsley	42
Healthwatch Lambeth	37
Healthwatch Lancashire	122
Healthwatch Leeds	73
Healthwatch Leicester	45
Healthwatch Leicestershire	39
Healthwatch Lewisham	44
Healthwatch Lincolnshire	95
Healthwatch Liverpool	31
Healthwatch Luton	56
Healthwatch Manchester	34
Healthwatch Medway	22
Healthwatch Merton	10
Healthwatch Middlesbrough	29
Healthwatch Milton Keynes	58
Healthwatch Newcastle Upon Tyne	26
Healthwatch Newham	33
Healthwatch Norfolk	47
Healthwatch North East Lincolnshire	40
Healthwatch North Lincolnshire	26
Healthwatch North Somerset	60
Healthwatch North Tyneside	23
Healthwatch North Yorkshire	40
Healthwatch Northamptonshire	53
Healthwatch Northumberland	31
Healthwatch Nottingham City	14
Healthwatch Nottinghamshire	29
Healthwatch Oldham	32
Healthwatch Oxfordshire	88
Healthwatch Peterborough	32
Healthwatch Plymouth	21
Healthwatch Portsmouth	40
Healthwatch Reading	46
Healthwatch Redbridge	82
Healthwatch Redcar & Cleveland	34
Healthwatch Richmond upon Thames	39
Healthwatch Rochdale	44
Healthwatch Rotherham	15
Healthwatch Rutland	30
Healthwatch Salford	67
Healthwatch Sandwell	45
Healthwatch Sefton	35
Healthwatch Sheffield	70
Healthwatch Shropshire	110
Healthwatch Slough	20
Healthwatch Solihull	11
Healthwatch Somerset	37
Healthwatch South Gloucestershire	65
Healthwatch South Tyneside	24
Healthwatch Southampton	39
Healthwatch Southend	12
Healthwatch Southwark	28
Healthwatch St Helens	30
Healthwatch Staffordshire	109
Healthwatch Stockport	16
Healthwatch Stockton-on-tees	53
Healthwatch Stoke-on-Trent	47
Healthwatch Suffolk	30
Healthwatch Sunderland	72
Healthwatch Surrey	75
Healthwatch Sutton	32
Healthwatch Swindon	29
Healthwatch Tameside	35
Healthwatch Telford & Wrekin	50
Healthwatch Thurrock	9
Healthwatch Torbay	37
Healthwatch Tower Hamlets	53
Healthwatch Trafford	53
Healthwatch Wakefield	30
Healthwatch Walsall	45
Healthwatch Waltham Forest	36
Healthwatch Wandsworth	47
Healthwatch Warrington	88
Healthwatch Warwickshire	113
Healthwatch West Berkshire	16
Healthwatch West Sussex	47
Healthwatch Westminster (CWL)	2
Healthwatch Wigan	42
Healthwatch Wiltshire	72
Healthwatch Windsor, Ascot & Maidenhead	21
Healthwatch Wirral	52
Healthwatch Wokingham	31
Healthwatch Wolverhampton	29
Healthwatch Worcestershire	54
Healthwatch York	33
Total Active Reports	6,917

Displaying 1 - 40 of 6149 Results can be sorted by clicking on column titles

Title	Healthwatch	Date of publication	Number of people who shared their views	Number of site users who found this report useful
Public experiences of NHS 111	Healthwatch East Sussex	4 August 2022	82	Yes0 No0
Visits to NHS 111 call centres	Healthwatch East Sussex	4 August 2022	Not applicable	Yes0 No0
Sensory impairment: experiences of health services	Healthwatch Darlington	3 August 2022	14	Yes0 No0
Pandemic experiences - 2020 - 2022	Healthwatch Darlington	3 August 2022	606	Yes0 No0
Access to GP services	Healthwatch Brighton And Hove, Healthwatch East Sussex, Healthwatch West Sussex	2 August 2022	1,824	Yes0 No0
Health and care feedback report	Healthwatch Tameside	2 August 2022	97	Yes0 No0
Insight Bulletin - July 2022	Healthwatch Surrey	2 August 2022	Not known	Yes0 No0
Waiting for Hospital Care	Healthwatch Surrey	2 August 2022	182	Yes0 No0
Long Covid: the experience of local people	Healthwatch Enfield	2 August 2022	53	Yes0 No2
The future of urgent and emergency care at Addenbrooke's Hospital	Healthwatch Cambridgeshire, Healthwatch Peterborough	2 August 2022	85	Yes1 No1
Annual report 2021/2022	Healthwatch Shropshire	1 August 2022	Not applicable	Yes0 No0
Mental health services in Brighton and Hove - experiences of service users and professionals	Healthwatch Brighton And Hove	1 August 2022	274	Yes0 No0
Access to GP-led services across Wiltshire	Healthwatch Wiltshire	1 August 2022	622	Yes1 No1
What's the script? The accessibility of pharmacies in the M1 postcode	Healthwatch Manchester	29 July 2022	Not applicable	Yes0 No0
Access to GP services	Healthwatch Slough	28 July 2022	429	Yes1 No1
Access to GP-led services	Healthwatch Windsor, Ascot & Maidenhead	28 July 2022	729	Yes0 No0
Annual report 2021/22	Healthwatch Slough	28 July 2022	Not applicable	Yes0 No0
Annual report 2021/22	Healthwatch Windsor, Ascot & Maidenhead	28 July 2022	Not applicable	Yes0 No0
The experience of health, care and community services Q1 2022/23	Healthwatch Harrow	28 July 2022	387	Yes0 No0
Annual report 2021/22	Healthwatch Bracknell Forest	28 July 2022	Not applicable	Yes0 No0
Patient Experience - April - June 2022	Healthwatch Bromley	28 July 2022	600	Yes0 No0
Enter and view report: Cullum Welch Court Care Home	Healthwatch Greenwich	28 July 2022	not known	Yes2 No3
The experience of GP services	Healthwatch Wiltshire	28 July 2022	699	Yes0 No0
Enter and view report: Bridgewood House	Healthwatch Enfield	28 July 2022	not known	Yes2 No3
Access to GP services	Healthwatch Bracknell Forest	28 July 2022	614	Yes0 No0
Mind the gap - understanding the needs of South Asian unpaid carers	Healthwatch Windsor, Ascot & Maidenhead	28 July 2022	28	Yes0 No0
Helpline enquiries April - June 2022	Healthwatch Brighton And Hove	27 July 2022	74	Yes0 No0
NHS dentistry - a Healthwatch Bulletin	Healthwatch Brighton And Hove	27 July 2022	141	Yes0 No0
So what? Impact report 2021/2022	Healthwatch Lincolnshire	26 July 2022	1,279	Yes0 No1
Enter & View: Abbcross Nursing Home	Healthwatch Havering	26 July 2022	not known	Yes2 No3
Digital exclusion typologies	Healthwatch Brighton And Hove	25 July 2022	20	Yes0 No1
Annual report 2021/2022	Healthwatch Cheshire East	21 July 2022	Not applicable	Yes1 No4
Enter and view: Lostock Lodge Care Home	Healthwatch Cheshire West and Chester	21 July 2022	Not known	Yes0 No0
Annual report 2021/2022	Healthwatch Cheshire West and Chester	21 July 2022	Not applicable	Yes1 No4
Dignity in hospital care	Healthwatch Bristol, Healthwatch North Somerset, Healthwatch South Gloucestershire	20 July 2022	31	Yes0 No3
Enter and view: Lloyds Pharmacy, Eynsham	Healthwatch Oxfordshire	20 July 2022	9	Yes0 No0
Enter and View: Coloma Court	Healthwatch Bromley	20 July 2022	12	Yes0 No0
Enter and view: Banbury Cross Health Centre	Healthwatch Oxfordshire	20 July 2022	16	Yes0 No0
Enter and View: Ashby House	Healthwatch Milton Keynes	20 July 2022	17	Yes0 No0
Patient Feedback report April - June 2022	Healthwatch Brent	20 July 2022	287	Yes0 No1

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Community services
This category includes health visitors, community nursing, etc.

Mental health
This category includes CAMHS, IAPT, etc

Primary care
This category includes general practice, pharmacy, dental, etc.

Secondary care
This category includes hospital-based services

Social care
This category includes home care, care homes, care assessments, etc.

Urgent and emergency care
This category includes NHS 111, ambulance services, etc.

Things to keep in mind when using search filters

In search filters that let you select multiple options, you can search for one or more select options and these searches are done by OR logic
(for example, in the 'Do you want to search for a specific type of report?' filter you could select 'Enter and view' to find only those reports annotated specifically as 'Enter and view''; or you could select both 'Enter and view' along with 'Annual report' to find reports annotated either as the one or the other)
The 'Select all' option on multi-select search filter lets you quickly a select all options in one go; conversely, 'Deselect all' lets you quickly return to state where 'Nothing selected' on that filter
After you click on a search result to see the detailed annotations on a report, the 'Return to search' link near top of page can take you back to the search page with all of your previous filters still in place
The 'Reset' button on the search page lets you easily clear all of your previous search filters and start a new, clean search

Please keep in mind when doing a search:

normally order does not matter when searching for specified words or phrases in report titles
(for example, you could search for young people or people young and find all titles of reports that include both of those words)
the 'Report title or keyword search of report title' field ignores extra (blank) spaces
(for example, searching for '"young people " or " young people " produces the same results)
if you enclose a phrase in double quotation marks, the search looks for report titles that include exactly your specified phrase
(for example, double quotation marks around phrase "young people's mental health" lists any reports that have exactly that specified phrase)

Please also keep in mind that using combinations of other search filters may produce more refined results. For example, you could:

use the filter 'Which service do you want to search for?' to look for all reports annotated with 'Mental health'
then in the 'Refine your search by' filter set select the 'Population group' > 'Age' search option to focus on reports annotated as relevant to 'All people under the age of 18'.

Please note that 'Other' category includes these types of reports:

consultation response
guidance
local analysis
patient experience
public opinion
impact or progress

Accident & emergency
Acute services with overnight beds
Acute services without overnight beds / listed acute services with or without overnight beds
Anaesthetics
Appointments
Breast screening
Cancer services
Cardiology
Care of the elderly
Child and adolescent mental health services (CAMHS)
Chiropody
Counselling/improving access to psychological therapies (IAPT)
Critical care
Day care
Dementia
Dentistry
Diabetic medicine
Discharge lounge
Ear, nose and throat
End of life care
Gastroenterology
General surgery
Haematology
High dependency unit
Inpatient care
Maternity
Microbiology
Minor injuries unit
Neonatology
Nephrology
Neurology
Nutrition and dietetics
Obstetrics & gynaecology
Occupational therapy
Oncology
Ophthalmology
Orthopaedics
Outpatients
Paediatrics
Pain management clinics
Palliative
Pharmacy
Phlebotomy
Physiotherapy
Podiatry
Psychiatry/mental health (hospital services)
Radiography
Renal medicine
Respiratory medicine
Rheumatology
Sexual health
Urology

Access
Administration
Admission
Booking appointments
Building and facilities
Cancellation
Car parking access
Car parking charges
Cleanliness hygiene and infection control
Communication between staff and patients
Complaints procedure
Consent to care and treatment
Continuity of care
Cost of services
Decor
Devolution of services
Diagnosis
Digitalisation of services
Discharge
Engagement
Food and nutrition
Health and safety
Health inequalities
Health promotion
Health protection
Holistic support
Information providing
Integration of services
Interpreters
Lifestyle and wellbeing
Medication
Other
Patient records
Prescription
Public involvement
Quality of appointment
Quality of care
Quality of catering
Quality of patient transport
Quality of regulation
Quality of staffing
Quality of treatment
Referrals
Service closure
Service delivery organisation and staffing
Staff attitudes
Staff levels
Staff training
Support
Waiting time to be seen once arrived at appointment
Waiting times and lists for treatment