Your Voice Counts: Adult Mental Health Hampshire

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General details

Report title 
Your Voice Counts: Adult Mental Health Hampshire
Local Healthwatch 
Healthwatch Hampshire
Date of publication 
Thursday, 27 July, 2017
Date evidence capture began 
Monday, 2 January, 2017
Date evidence capture finished 
Friday, 31 March, 2017
Type of report 
Report
Service evaluation
Key themes 
Access
Communication between staff and patients
Continuity of care
Diagnosis
Engagement
Information providing
Quality of care
Quality of treatment
Referrals
Service delivery organisation and staffing
Support
Waiting times and lists for treatment
Other information of note about this report 
Carers
Young Carers
Case Study
Healthwatch reference number 
Rep-1472

Methodology and approach

Was the work undertaken at the request of another organisation? 
Yes
What type of organisation requested the work 
CCG
Primary research method used 
Engagement event
How was the information collected? 
Engagement Event

Details of health and care services included in the report

Primary care services 
GP practice
Out of hours
Mental health services 
Community mental health team (CMHT)
Mental health crisis service
Mental health recovery service
Psychiatry / mental health (other services)
Community services 
Community based services for people with mental health needs

Details about conditions and diseases

Types of disabilities 
Mental health
Types of long term conditions 
Mental health condition

Details of people who shared their views

Number of people who shared their views 
190
Age group 
All
Gender 
All
Ethnicity 
All
Specific ethnicity if known 
All
Sexual orientation 
NA
Does the information include public's views? 
Yes
Does the information include carer's, friend's or relative's views? 
Yes
Does the information include staff's views? 
Yes
Types of health and care professionals engaged 
All care professionals
Does the information include other people's views? 
No
What was the main sentiment of the people who shared their views? 
Negative

Outcomes and impact

Were recommendations made by local Healthwatch in the report? 
Yes
Does the information contain a response from a provider? 
No

Network Impact
Relationships that exist locally, regionally, nationally have benefited from the work undertaken in the report
 
Implied Impact
Where it is implied that change may occur in the future as a result of Healthwatch work. This can be implied in a provider  response, press release or other source. Implied impact can become tangible impact once change has occurred.
 
Tangible Impact
There is evidence of change that can be directly attributed to Healthwatch work undertaken in the report.