Summary of report contentHealthwatch Devon published this two-page 'Your views' report which highlights the feedback they have received between the 1st of July to the 30th September 2017. It mentions they have received feedback from 1,843 people: 1208 from engagement activities. 540 from their independent champions. 75 unprompted pieces of feedback left on the website. The top 3 services people commented on were Primary Care, Social Care and Hospitals. Feedback received covered 31 different services. There is further breakdown of these statistics and some examples included. There are no recommendations in this report and no provider responses.
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Your views: summer 2017
Date evidence capture began
Saturday, 1 July, 2017
Date evidence capture finished
Wednesday, 30 September, 2020
Type of report
Quality of treatment
Healthwatch reference number
Was the work undertaken at the request of another organisation?
What type of organisation requested the work
Primary research method used
How was the information collected?
Primary care services
Number of people who shared their views
Does the information include public's views?
Does the information include carer's, friend's or relative's views?
Does the information include staff's views?
Does the information include other people's views?
What was the main sentiment of the people who shared their views?
Were recommendations made by local Healthwatch in the report?
Does the information contain a response from a provider?
Is there evidence of impact in the report?
Is there evidence of impact external to the report?