Your views about mental health services in County Durham

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Summary of report content

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General details

Report title 
Your views about mental health services in County Durham
Local Healthwatch 
Healthwatch County Durham
Date of publication 
Monday, 1 April, 2019
Type of report 
Report
Healthwatch reference number 
Rep-4523

Methodology and approach

Primary research method used 
Engagement event
Survey
Unstructured Interview
How was the information collected? 
Research

Details of health and care services included in the report

Mental health services 
Community mental health team (CMHT)
Community services 
Community based services for people with mental health needs

Details of people who shared their views

Number of people who shared their views 
300
Age group 
All
Gender 
All
Ethnicity 
All
Does the information include public's views? 
Yes
Does the information include carer's, friend's or relative's views? 
No
Does the information include staff's views? 
Yes
Types of health and care professionals engaged 
All care professionals
Does the information include other people's views? 
No
What was the main sentiment of the people who shared their views? 
Negative

Outcomes and impact

Were recommendations made by local Healthwatch in the report? 
Yes
Does the information contain a response from a provider? 
No
Is there evidence of impact in the report? 
No

Network Impact
Relationships that exist locally, regionally, nationally have benefited from the work undertaken in the report
 
Implied Impact
Where it is implied that change may occur in the future as a result of Healthwatch work. This can be implied in a provider  response, press release or other source. Implied impact can become tangible impact once change has occurred.
 
Tangible Impact
There is evidence of change that can be directly attributed to Healthwatch work undertaken in the report.