Your health and wellbeing in the COVID-19 Pandemic

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Summary of report content

Healthwatch Tower Hamlets report on the results of a survey on people’s health and wellbeing during the Covid-19 pandemic.  They have had 264 respondents to date.

Over 3 in 5 of respondents found it easy to find clear and understandable information about what to do to keep themselves and others safe during the pandemic. The internet was the most used information source.  Most people were doing activities to help themselves stay well whilst in lockdown, including indoors and outdoors exercise and keeping in contact with friends and family online or by phone. The pandemic had had a number of impacts on people’s mental health, including worrying about their own health and that of family and friends.

The report also looks at the impact of the pandemic on accessing healthcare, working life and community involvement.

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General details

Report title 
Your health and wellbeing in the COVID-19 Pandemic
Local Healthwatch 
Healthwatch Tower Hamlets
Date of publication 
Friday, 1 May, 2020
Date evidence capture began 
Wednesday, 1 April, 2020
Date evidence capture finished 
Friday, 24 April, 2020
Type of report 
Key themes 
Booking appointments
Cleanliness hygiene and infection control
Communication between staff and patients
Digitalisation of services
Health protection
Lifestyle and wellbeing
Quality of care
Service delivery organisation and staffing
Waiting times and lists for treatment
Healthwatch reference number 

Methodology and approach

Was the work undertaken at the request of another organisation? 
Primary research method used 
How was the information collected? 
If an Enter and View methodology was applied, was the visit announced or unannounced? 

Details of health and care services included in the report

Primary care services 
GP practice
Secondary care services 
Inpatient care
Mental health services 
Child and adolescent mental health services (CAMHS)
Community mental health team (CMHT)
Social care services 
Nursing care home
Residential care home
Urgent and emergency care services 
Accident & emergency
NHS 111

Details about conditions and diseases

Conditions or diseases 
Cardiovascular conditions
What type of pregnancy or maternity themes are included in the report 

Details of people who shared their views

Number of people who shared their views 
Age group 
Sexual orientation 
Not known
Does the information include public's views? 
Does the information include carer's, friend's or relative's views? 
Not known
Does the information include staff's views? 
Does the information include other people's views? 
What was the main sentiment of the people who shared their views? 

Outcomes and impact

Were recommendations made by local Healthwatch in the report? 
Does the information contain a response from a provider? 
Not applicable
Is there evidence of impact in the report? 
Not applicable
Is there evidence of impact external to the report? 
Not applicable

Network Impact
Relationships that exist locally, regionally, nationally have benefited from the work undertaken in the report
Implied Impact
Where it is implied that change may occur in the future as a result of Healthwatch work. This can be implied in a provider  response, press release or other source. Implied impact can become tangible impact once change has occurred.
Tangible Impact
There is evidence of change that can be directly attributed to Healthwatch work undertaken in the report.