Your consumer champion for health and social care in Torbay quarterly report Autumn 2019Download (PDF 2.64MB)
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Your consumer champion for health and social care in Torbay quarterly report Autumn 2019
Date of publication
Friday, 18 October, 2019
Date evidence capture began
Tuesday, 1 October, 2019
Date evidence capture finished
Tuesday, 31 December, 2019
Type of report
Communication between staff and patients
Quality of care
Healthwatch reference number
Was the work undertaken at the request of another organisation?
Primary research method used
How was the information collected?
If an Enter and View methodology was applied, was the visit announced or unannounced?
Primary care services
Secondary care services
Number of people who shared their views
Specific ethnicity if known
Does the information include public's views?
Does the information include carer's, friend's or relative's views?
Does the information include staff's views?
Does the information include other people's views?
What was the main sentiment of the people who shared their views?
Were recommendations made by local Healthwatch in the report?
Does the information contain a response from a provider?
Is there evidence of impact in the report?
Is there evidence of impact external to the report?
What type of impact was determined?
Tangible impact (not cost related)