Summary of report contentThis is a report which was written by Healthwatch Bolton detailing young patient’s views on waiting times at The Parallel. The comments were collected in April 2017 using semi-structured question interviews. The comments which were collected were analysed as follows: Views on appointment times Suggestions for improvements There were mixed comments in the report and following the report, Healthwatch Bolton wrote a conclusion to their findings, however no recommendations were made and subsequently, the service provider did not give a response.
Would you like to look at:
Young People's Views on Waiting times, Bolton
Date of publication
Friday, 15 September, 2017
Date evidence capture began
Saturday, 1 April, 2017
Date evidence capture finished
Sunday, 30 April, 2017
Type of report
Quality of appointment
Quality of care
Quality of staffing
Quality of treatment
Waiting time to be seen once arrived at appointment
Waiting times and lists for treatment
Healthwatch reference number
Was the work undertaken at the request of another organisation?
Primary research method used
How was the information collected?
Visit to provider
Primary care services
Number of people who shared their views
Does the information include public's views?
Does the information include carer's, friend's or relative's views?
Does the information include staff's views?
Does the information include other people's views?
What was the main sentiment of the people who shared their views?
Were recommendations made by local Healthwatch in the report?
Does the information contain a response from a provider?
Is there evidence of impact in the report?
Is there evidence of impact external to the report?