Young people's mental health report

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Summary of report content

Healthwatch Halton designed a short online survey to gather the views and experiences of young people accessing support for their mental health. Feedback suggests that the majority of young people are in general aware of the options they have to get support. The results also show that young people knew where to go to get support to look after their mental well-being, and that for many, being able to go to trusted adults such as their parents, or professionals within education settings is important to them.

Although some of the feedback received suggests that while a lot of young people want parental involvement there were a number who don’t. The numbers who said they would get help from school shows they are seen as really important to young people. This also causes concern as many young people have been away from school for so long during the past year while at the same time many will have been away from their friends, the other go-to support option. These both highlight the potential need for a lot more youth services and mental health support locally.

Most young people had high expectations of how services would interact with them and how they would be involved in their support and treatment. However, some of the feedback received suggests that young people’s expectations aren’t always met and there can be some barriers they face in being able to access services.

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General details

Report title 
Young people's mental health report
Local Healthwatch 
Healthwatch Halton
Date of publication 
Friday, 7 May, 2021
Date evidence capture began 
Tuesday, 25 May, 2021
Date evidence capture finished 
Tuesday, 25 May, 2021
Key themes 
Communication between staff and patients
Holistic support
Information providing

Methodology and approach

Primary research method used 
If an Enter and View methodology was applied, was the visit announced or unannounced? 

Details of health and care services included in the report

Mental health services 
Child and adolescent mental health services (CAMHS)

Details of people who shared their views

Number of people who shared their views 
Age group 
16-17 years
18-24 years
Not known
Sexual orientation 
Not known
Does the information include public's views? 
Does the information include carer's, friend's or relative's views? 
Does the information include staff's views? 
Types of health and care professionals engaged 
What was the main sentiment of the people who shared their views? 

Outcomes and impact

Were recommendations made by local Healthwatch in the report? 
Does the information contain a response from a provider? 
Is there evidence of impact in the report? 
Is there evidence of impact external to the report? 

Network Impact
Relationships that exist locally, regionally, nationally have benefited from the work undertaken in the report
Implied Impact
Where it is implied that change may occur in the future as a result of Healthwatch work. This can be implied in a provider  response, press release or other source. Implied impact can become tangible impact once change has occurred.
Tangible Impact
There is evidence of change that can be directly attributed to Healthwatch work undertaken in the report.