Young People’s Mental Health Report 2020

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Summary of report content

Healthwatch Warrington undertook research into the support available for children and young people around mental health and well-being. This was chosen because in Warrington the THRIVE model for young people’s mental health and well-being support was introduced in 2016 and we wanted to review how young people had experienced the access to services.  In total they spoke to 119 young people.

The feedback from the surveys suggests that young people feel that they do know where to go to get support to look after their mental well-being and that being able to go to trusted adults such as their parents or professionals within education settings is important to them. Expectations amongst young people about how to access services and the way that services will support and interact with them are high with survey respondents generally agreeing with the ‘I’ statements.

However, some of the stories that were shared suggest that those expectations are not always met and that young people can face barriers in being able to access services when they are needed and be involved in their own care and treatment should that become necessary.

The report contains 5 recommendations to tackle the issues raised in this report, including more engagement with young people and information to their parents. 

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General details

Report title 
Young People’s Mental Health Report 2020
Local Healthwatch 
Healthwatch Warrington
Date of publication 
Monday, 5 October, 2020
Date evidence capture began 
Wednesday, 1 January, 2020
Date evidence capture finished 
Tuesday, 31 March, 2020
Type of report 
Key themes 
Communication between staff and patients
Holistic support
Information providing
Lifestyle and wellbeing
Service delivery organisation and staffing
Waiting times and lists for treatment
Healthwatch reference number 

Methodology and approach

Was the work undertaken at the request of another organisation? 
Primary research method used 
Focus group
Structured interview
How was the information collected? 
If an Enter and View methodology was applied, was the visit announced or unannounced? 

Details of health and care services included in the report

Mental health services 
Child and adolescent mental health services (CAMHS)

Details about conditions and diseases

Types of long term conditions 
Mental health condition

Details of people who shared their views

Number of people who shared their views 
Age group 
1-15 years
16-17 years
18-24 years
Not known
Not known
Sexual orientation 
Not known
Does the information include public's views? 
Does the information include carer's, friend's or relative's views? 
Does the information include staff's views? 
Does the information include other people's views? 
What was the main sentiment of the people who shared their views? 

Outcomes and impact

Were recommendations made by local Healthwatch in the report? 
Does the information contain a response from a provider? 
Yes action has been taken or promised
Is there evidence of impact in the report? 
Is there evidence of impact external to the report? 
Not known
What type of impact was determined? 
Implied Impact

Network Impact
Relationships that exist locally, regionally, nationally have benefited from the work undertaken in the report
Implied Impact
Where it is implied that change may occur in the future as a result of Healthwatch work. This can be implied in a provider  response, press release or other source. Implied impact can become tangible impact once change has occurred.
Tangible Impact
There is evidence of change that can be directly attributed to Healthwatch work undertaken in the report.