Summary of report content
Healthwatch Warrington undertook research into the support available for children and young people around mental health and well-being. This was chosen because in Warrington the THRIVE model for young people’s mental health and well-being support was introduced in 2016 and we wanted to review how young people had experienced the access to services. In total they spoke to 119 young people.
The feedback from the surveys suggests that young people feel that they do know where to go to get support to look after their mental well-being and that being able to go to trusted adults such as their parents or professionals within education settings is important to them. Expectations amongst young people about how to access services and the way that services will support and interact with them are high with survey respondents generally agreeing with the ‘I’ statements.
However, some of the stories that were shared suggest that those expectations are not always met and that young people can face barriers in being able to access services when they are needed and be involved in their own care and treatment should that become necessary.
The report contains 5 recommendations to tackle the issues raised in this report, including more engagement with young people and information to their parents.