You Said, We Did Summary- South Gloucestershire and Bristol Young Carers

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Summary of report content

Focus Group held on 18th February 2015 This Healthwatch South Gloucestershire report is a summary report of ‘You Said, We Did’ group work. The report summarises the feedback shared with Healthwatch by the South Gloucestershire and Bristol Young Carers and outlines how Healthwatch and the Young Carers could continue working together to influence the development of health and social care services. Young Carers is part of Carers Support Centre, an independent registered charity for carers in Bristol and South Gloucestershire. Carers Support Centre provides services for carers of all ages. This includes a confidential telephone support line, one-to-one support and carers’ groups, activities for carers to take some time out, short breaks and training. The Young Carers service provides helps and supports children aged 8-18, their families and professionals working with young carers. The following feedback was shared with Healthwatch by nine young people attending the Young Carers Group. They told the Healthwatch team that the main issues for them were: - Collecting prescriptions from doctors and pharmacies - Being ignored by health professionals - Not being offered a choice - Having to translate for parents with English as a second language - Young carers not offered enough support All the feedback provided by the group was inputted to Healthwatch Bristol’s database of issues and concerns. The report was also be presented to the Healthwatch Bristol Advisory Group to propose further uptake of the issues identified in this report. The Young Carer’s feedback was also included in the Healthwatch Bristol Children and Young People’s Mental Health and Wellbeing report later in 2015.

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General details

Report title 
You Said, We Did Summary- South Gloucestershire and Bristol Young Carers
Local Healthwatch 
Healthwatch Bristol
Date of publication 
Wednesday, 18 February, 2015
Date evidence capture began 
Wednesday, 18 February, 2015
Date evidence capture finished 
Wednesday, 18 February, 2015
Type of report 
Key themes 
Continuity of care
Lifestyle and wellbeing
Staff attitudes
Other information of note about this report 
Young Carers
Healthwatch reference number 

Methodology and approach

Was the work undertaken at the request of another organisation? 
Primary research method used 
Focus group
How was the information collected? 

Details of health and care services included in the report

Primary care services 
GP practice

Details of people who shared their views

Number of people who shared their views 
Age group 
1-15 years
Not known
Specific ethnicity if known 
Sexual orientation 
Not known
Does the information include public's views? 
Does the information include carer's, friend's or relative's views? 
Does the information include staff's views? 
Does the information include other people's views? 
What was the main sentiment of the people who shared their views? 

Outcomes and impact

Were recommendations made by local Healthwatch in the report? 
Does the information contain a response from a provider? 
Is there evidence of impact in the report? 
Is there evidence of impact external to the report? 

Network Impact
Relationships that exist locally, regionally, nationally have benefited from the work undertaken in the report
Implied Impact
Where it is implied that change may occur in the future as a result of Healthwatch work. This can be implied in a provider  response, press release or other source. Implied impact can become tangible impact once change has occurred.
Tangible Impact
There is evidence of change that can be directly attributed to Healthwatch work undertaken in the report.