You said, we did: Dementia

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Summary of report content

This one-page summary report is a brief outline of the work Healthwatch Wiltshire have done on the topic of Dementia. It used five headings to sum up what the action taken and the results of it: What did we do? Why did we do it? What did people say? What happens next? What was the impact? The summary contains the result of Healthwatch Wiltshire visiting 10 care homes, day support centres and a specialist dementia hospital unit where they spoke to 43 people with dementia, 13 carers and 25 members of staff.

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General details

Report title 
You said, we did: Dementia
Local Healthwatch 
Healthwatch Wiltshire
Date of publication 
Saturday, 1 April, 2017
Type of report 
Key themes 
Building and facilities
Cleanliness hygiene and infection control
Communication between staff and patients
Lifestyle and wellbeing
Staff training
Healthwatch reference number 

Methodology and approach

Was the work undertaken at the request of another organisation? 
What type of organisation requested the work 
Primary research method used 
User stories
How was the information collected? 
Visit to provider
If an Enter and View methodology was applied, was the visit announced or unannounced? 
Not Known

Details of health and care services included in the report

Secondary care services 
Social care services 
Day care (social care services)
Nursing care home

Details about conditions and diseases

Types of long term conditions 
Alzheimer’s disease or dementia

Details of people who shared their views

Number of people who shared their views 
Age group 
Not known
Not known
Not known
Sexual orientation 
Not known
Does the information include public's views? 
Does the information include carer's, friend's or relative's views? 
Not known
Does the information include staff's views? 
Types of health and care professionals engaged 
Care / support workers
Service manager
Does the information include other people's views? 
Not known

Outcomes and impact

Were recommendations made by local Healthwatch in the report? 
Does the information contain a response from a provider? 
Is there evidence of impact in the report? 
Is there evidence of impact external to the report? 
Not known
What type of impact was determined? 
Implied Impact
Tangible impact (not cost related)

Network Impact
Relationships that exist locally, regionally, nationally have benefited from the work undertaken in the report
Implied Impact
Where it is implied that change may occur in the future as a result of Healthwatch work. This can be implied in a provider  response, press release or other source. Implied impact can become tangible impact once change has occurred.
Tangible Impact
There is evidence of change that can be directly attributed to Healthwatch work undertaken in the report.