You said, we did - deaf and deafblind sports event

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Summary of report content

Healthwatch attended the Deaf and Deafblind Sports Event, on Saturday 12th March at City Academy Bristol, and met lots of children, young people and adults and listened to their experiences of health and social care services. They also spoke to other organisations attending the event and discussed how they could work together in the future to support people’s health and wellbeing needs. The report highlights issues faced by service users when accompanying their loved ones to the GP or hospital. Comments were captured about the difficulties of accessing sign language interpreter, enough Deaf awareness training for staff and specialist BSL Psychological Therapy services being discontinued. One commentator said, “how does the doctor know I’m telling my son same thing the doctor is saying? How does the doctor know I’m telling him what my son is signing to me?” The feedback provided was included in the Healthwatch Bristol quarterly report, which was shared with Bristol CCG along with CQC and HW England. The report includes ideas generated by HW Bristol for future work to be done in order to support the Deaf and deafblind accessing healthcare and other services in the community.

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General details

Report title 
You said, we did - deaf and deafblind sports event
Local Healthwatch 
Healthwatch Bristol
Date of publication 
Saturday, 7 March, 2015
Date evidence capture began 
Saturday, 7 March, 2015
Date evidence capture finished 
Saturday, 7 March, 2015
Type of report 
Report
Key themes 
Access
Lifestyle and wellbeing
Quality of appointment
Staff training
Healthwatch reference number 
Rep-5217

Methodology and approach

Was the work undertaken at the request of another organisation? 
No
Primary research method used 
Structured interview
How was the information collected? 
Engagement Event
If an Enter and View methodology was applied, was the visit announced or unannounced? 
N/A

Details of health and care services included in the report

Primary care services 
GP practice

Details about conditions and diseases

Types of disabilities 
Hearing
Vision impairment

Details of people who shared their views

Number of people who shared their views 
5
Age group 
All
Gender 
All
Ethnicity 
All
Does the information include public's views? 
Yes
Does the information include carer's, friend's or relative's views? 
Not known
Does the information include staff's views? 
No
Does the information include other people's views? 
No
What was the main sentiment of the people who shared their views? 
Negative

Outcomes and impact

Were recommendations made by local Healthwatch in the report? 
Yes
Does the information contain a response from a provider? 
No
Is there evidence of impact in the report? 
No
Is there evidence of impact external to the report? 
No

Network Impact
Relationships that exist locally, regionally, nationally have benefited from the work undertaken in the report
 
Implied Impact
Where it is implied that change may occur in the future as a result of Healthwatch work. This can be implied in a provider  response, press release or other source. Implied impact can become tangible impact once change has occurred.
 
Tangible Impact
There is evidence of change that can be directly attributed to Healthwatch work undertaken in the report.