Summary of report contentIn September 2016 Healthwatch Leeds were asked to work with other Yorkshire & Humber Healthwatch organisations to produce a poster and a survey to look into orthodontic services and help feed into the NHS England (NHSE) orthodontic service review for those under 18 years old and have used an orthodontic service within the last 2 years. 117 people across the region gave their opinions on the services. 7 questions were raised on the survey where the key findings in areas that patients agreed to take part in were noted. A very high percentage of people were happy with the treatment they had received over 95% answered yes to Q4; ‘Are you happy with the treatment that you/they have had so far?’ There is a mixed result as to what matters most to people using the service with the slight majority saying that the outcome of the treatment was most important. The information from this report will be shared with NHS England and used as part of their orthodontics service review. It will also be shared with the Care Quality Commission (CQC), Healthwatch England and the Healthwatch Organisations that took part.
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Yorkshire & Humber Orthodontic report, Leeds
Date of publication
Thursday, 1 September, 2016
Type of report
Quality of treatment
Healthwatch reference number
Was the work undertaken at the request of another organisation?
What type of organisation requested the work
Primary research method used
How was the information collected?
If an Enter and View methodology was applied, was the visit announced or unannounced?
Primary care services
Conditions or diseases
Oral and dental health
Number of people who shared their views
All people under the age of 18
Does the information include public's views?
Does the information include carer's, friend's or relative's views?
Does the information include staff's views?
Types of health and care professionals engaged
Does the information include other people's views?
What was the main sentiment of the people who shared their views?
Were recommendations made by local Healthwatch in the report?
Does the information contain a response from a provider?
Is there evidence of impact in the report?
Is there evidence of impact external to the report?