YiS Feedback Forum

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Summary of report content

Healthwatch Milton Keynes worked with YiS Young People’s Mental Health to understand what young people’s mental health needs were.  They surveyed and conducted focus groups with young people.  They spoke to 150 people in total.

The first survey identified areas of concern for young people, including education, Covid-19 and work.  It asked what mental health meant to them and got a variety of responses.  Nearly all were concerned about their mental health.  Most rated their level of concern about their mental health towards the top of the scale.

Over half felt that Covid-19 had impacted on their mental health, mainly due to being unable to see friends and being isolated.

Twelve respondents reported that they had experience of mental health services. Two people reported having had Cognitive Behavioural Therapy (CBT), one person said their husband was under Adult Mental Health Services and their children were under CAMHS (Child and Adolescent Mental Health Services) and one other person said they had been referred to CAMHS by their GP. Five people reported having received counselling, either paying privately, accessing through MIND, through YiS.

Focus groups looked at how young people’s mental health could be supported locally. Young people felt that YiS was either unknown or under promoted.  They wanted more education about mental health and wellbeing, more activities and events and a place where they could get support.

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General details

Report title 
YiS Feedback Forum
Local Healthwatch 
Healthwatch Milton Keynes
Date of publication 
Wednesday, 7 July, 2021
Key themes 
Communication between staff and patients
Health promotion
Holistic support
Information providing
Lifestyle and wellbeing
Service delivery organisation and staffing

Methodology and approach

Was the work undertaken at the request of another organisation? 
What type of organisation requested the work 
Other local body
If this work has been done in partnership, who is the partner? 
YiS Mental Health
Primary research method used 
Engagement event
Focus group
If an Enter and View methodology was applied, was the visit announced or unannounced? 

Details of health and care services included in the report

Secondary care services 
Counselling/improving access to psychological therapies (IAPT)
Mental health services 
Child and adolescent mental health services (CAMHS)
Community mental health team (CMHT)
Psychiatry / mental health (other services)

Details about conditions and diseases

Types of disabilities 
Mental health
Types of long term conditions 
Mental health condition
What type of pregnancy or maternity themes are included in the report 

Details of people who shared their views

Number of people who shared their views 
Age group 
1-15 years
16-17 years
18-24 years
Asian / Asian British
Black/ African / Caribbean / Black British
Other ethnic group
Specific ethnicity if known 
Any other Asian background
Any other White background
Sexual orientation 
Does the information include public's views? 
Does the information include carer's, friend's or relative's views? 
Does the information include staff's views? 
What was the main sentiment of the people who shared their views? 

Outcomes and impact

Were recommendations made by local Healthwatch in the report? 
Does the information contain a response from a provider? 
Is there evidence of impact in the report? 
Is there evidence of impact external to the report? 
Not known

Network Impact
Relationships that exist locally, regionally, nationally have benefited from the work undertaken in the report
Implied Impact
Where it is implied that change may occur in the future as a result of Healthwatch work. This can be implied in a provider  response, press release or other source. Implied impact can become tangible impact once change has occurred.
Tangible Impact
There is evidence of change that can be directly attributed to Healthwatch work undertaken in the report.