Wolverhampton COVID-19 Report

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Summary of report content

Healthwatch Wolverhampton carried out a project looking at the effects of COVID 19 on individuals’ physical, emotional, and mental health.

A mixture of surveys and focus groups was used for this project. In total, 202 people took part in this research.

  • 70% of participants found it easy to access clear and understandable information about the pandemic.
  • Respondents raised the issue of not wanting to access health and care services during the pandemic, due to concerns about safety and overloading of services
  • 60% of participants felt their mental health had been affected by the pandemic.
  • The impact of isolation, technology, and bereavement on mental health was explored through focus groups

Healthwatch Wolverhampton also explored the impact of the pandemic on people experiencing homelessness, and young carers.

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General details

Report title 
Wolverhampton COVID-19 Report
Local Healthwatch 
Healthwatch Wolverhampton
Date of publication 
Monday, 26 July, 2021
Date evidence capture began 
Sunday, 1 March, 2020
Date evidence capture finished 
Wednesday, 31 March, 2021
Key themes 
Cleanliness hygiene and infection control
Health inequalities
Information providing
Lifestyle and wellbeing
Other information of note about this report 
Young Carers

Methodology and approach

Primary research method used 
Focus group

Details of health and care services included in the report

Primary care services 
GP practice
Secondary care services 
Mental health services 
Child and adolescent mental health services (CAMHS)
Mental health crisis service
Psychiatry / mental health (other services)
Social care services 
Residential care home
Community services 

Details of people who shared their views

Number of people who shared their views 
Age group 
18-24 years
25-64 years
65-85 years
Asian / Asian British
Black/ African / Caribbean / Black British
Mixed / multiple ethnic groups
Sexual orientation 
Prefer not to say
Other population characteristics 
Homeless people
Does the information include public's views? 
Does the information include carer's, friend's or relative's views? 
What was the main sentiment of the people who shared their views? 

Outcomes and impact

Were recommendations made by local Healthwatch in the report? 

Network Impact
Relationships that exist locally, regionally, nationally have benefited from the work undertaken in the report
Implied Impact
Where it is implied that change may occur in the future as a result of Healthwatch work. This can be implied in a provider  response, press release or other source. Implied impact can become tangible impact once change has occurred.
Tangible Impact
There is evidence of change that can be directly attributed to Healthwatch work undertaken in the report.