Why local people go to the emergency department: findings of a seven-day survey at the Royal Berkshire HospitalDownload (PDF 999KB)
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Why local people go to the emergency department: findings of a seven-day survey at the Royal Berkshire Hospital
Date of publication
Tuesday, 7 February, 2017
Date evidence capture began
Monday, 16 May, 2016
Date evidence capture finished
Sunday, 22 May, 2016
Type of report
Service delivery organisation and staffing
Waiting times and lists for treatment
Healthwatch reference number
Was the work undertaken at the request of another organisation?
What type of organisation requested the work
Primary research method used
How was the information collected?
Visit to provider
If an Enter and View methodology was applied, was the visit announced or unannounced?
Secondary care services
Accident & emergency
Number of people who shared their views
Does the information include public's views?
Does the information include carer's, friend's or relative's views?
Does the information include staff's views?
What was the main sentiment of the people who shared their views?
Were recommendations made by local Healthwatch in the report?
Does the information contain a response from a provider?
Yes action has been taken or promised
Is there evidence of impact in the report?
Is there evidence of impact external to the report?