Summary of report content
Healthwatch Northumberland undertook an annual satisfaction survey with the residents of Northumberland to find out what they have thought about the NHS and social care services they have used over the last 12 months. They also wanted to gain clear direction from the residents of Northumberland which two health services and which two social care services we should prioritise in our work for the next year and why. They received 617 responses.
Overall, the residents of Northumberland seem very happy with health services with over two thirds of responses to the question, “How satisfied are you with the health services you have used in the last 12 months?” being either Satisfied (32%) or Very Satisfied (35%)
They decided that the focus of their work for the coming year would be
- GP services
- Support to live independently/ Care at home
- Dementia services