What you told us about COVID-19 general health and wellbeing summary report

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Summary of report content

Healthwatch Sunderland produced a summary report of people's experiences during the Coronavirus pandemic. 

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General details

Report title 
What you told us about COVID-19 general health and wellbeing summary report
Local Healthwatch 
Healthwatch Sunderland
Date of publication 
Wednesday, 1 July, 2020
Date evidence capture began 
Monday, 1 June, 2020
Date evidence capture finished 
Tuesday, 30 June, 2020
Type of report 
Report
Key themes 
Access
Booking appointments
Communication between staff and patients
Information providing
Lifestyle and wellbeing
Service delivery organisation and staffing
Support
Healthwatch reference number 
Rep-7718

Methodology and approach

Was the work undertaken at the request of another organisation? 
No
Primary research method used 
Survey
How was the information collected? 
Survey
If an Enter and View methodology was applied, was the visit announced or unannounced? 
N/A

Outcomes and impact

Were recommendations made by local Healthwatch in the report? 
No
Does the information contain a response from a provider? 
No
Is there evidence of impact in the report? 
No
Is there evidence of impact external to the report? 
No

Network Impact
Relationships that exist locally, regionally, nationally have benefited from the work undertaken in the report
 
Implied Impact
Where it is implied that change may occur in the future as a result of Healthwatch work. This can be implied in a provider  response, press release or other source. Implied impact can become tangible impact once change has occurred.
 
Tangible Impact
There is evidence of change that can be directly attributed to Healthwatch work undertaken in the report.