What you have told us about COVID-19 - keeping yourself well

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Summary of report content

In June 2020, Healthwatch Sunderland gathered feedback from 714 respondents, gathering people’s general experiences of using health and social care services during the COVID-19 pandemic. The aim of this report is to understand the experiences of those who responded to the ‘Keeping Yourself Well’ impact questions.

Most respondents reported their levels of exercise had been adversely affected by the pandemic with 41% seeing a decrease in levels. Almost half of smokers (49%) reported that the amount they had been smoking had stayed the same, but 36% reported they are smoking more.  Almost half of those who were drinking alcohol hadn’t changed the amount they consumed, but 36% reported they had been consuming more since the beginning of the pandemic. The majority (44%) of those completing the survey reported their weight had stayed the same, but 41% reported a weight gain.

The results of the survey are being shared with commissioners and providers of services so that they can be used to shape future service responses.

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General details

Report title 
What you have told us about COVID-19 - keeping yourself well
Local Healthwatch 
Healthwatch Sunderland
Date of publication 
Tuesday, 25 August, 2020
Date evidence capture began 
Monday, 1 June, 2020
Date evidence capture finished 
Tuesday, 30 June, 2020
Type of report 
Key themes 
Health protection
Lifestyle and wellbeing
Healthwatch reference number 

Methodology and approach

Primary research method used 
How was the information collected? 
If an Enter and View methodology was applied, was the visit announced or unannounced? 

Details of people who shared their views

Number of people who shared their views 
Age group 
Sexual orientation 
Not known
Does the information include public's views? 
Does the information include carer's, friend's or relative's views? 
Not known
Does the information include staff's views? 
Does the information include other people's views? 
What was the main sentiment of the people who shared their views? 

Outcomes and impact

Were recommendations made by local Healthwatch in the report? 
Does the information contain a response from a provider? 
Is there evidence of impact in the report? 
Is there evidence of impact external to the report? 
Not known

Network Impact
Relationships that exist locally, regionally, nationally have benefited from the work undertaken in the report
Implied Impact
Where it is implied that change may occur in the future as a result of Healthwatch work. This can be implied in a provider  response, press release or other source. Implied impact can become tangible impact once change has occurred.
Tangible Impact
There is evidence of change that can be directly attributed to Healthwatch work undertaken in the report.