Summary of report content
Healthwatch Surrey report on the feedback they received on dentistry during the period August 2020 to January 2021. During this period they heard from 60 people.
Key themes they were hearing include:
- Difficulty in finding NHS dentists taking new patients
- Availability of NHS dental appointments for existing patients
- Lack of communication about access during COVID
- Practices opening for private appointments (e.g. Hygienist) but not routine NHS appointments
- Payment/ charges
- Mixed experiences of specialist dementia care
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What we're hearing about dentistry
Date of publication
Friday, 30 April, 2021
Date evidence capture began
Saturday, 1 August, 2020
Date evidence capture finished
Sunday, 31 January, 2021
Cleanliness hygiene and infection control
Cost of services
Quality of care
Service delivery organisation and staffing
Waiting times and lists for treatment
Was the work undertaken at the request of another organisation?
Primary research method used
If an Enter and View methodology was applied, was the visit announced or unannounced?
Primary care services
Number of people who shared their views
Does the information include public's views?
Does the information include carer's, friend's or relative's views?
Does the information include staff's views?
What was the main sentiment of the people who shared their views?
Were recommendations made by local Healthwatch in the report?
Does the information contain a response from a provider?
Is there evidence of impact in the report?
Is there evidence of impact external to the report?