Summary of report content
Healthwatch York made weekly welfare calls to vulnerable people and encouraged local York residents to share their Covid-19 experiences via an item in a City of York Council leaflet that went to every household between March and June 2020.
The report found that many of the calls that we received were questions about access to prescriptions and food, especially for shielding individuals who couldn’t go out themselves, and for individuals who were struggling financially and were struggling to afford the necessities. They heard about routine care stopping, including dentist treatment and blood tests. Technology came up as an issue for children and families in lockdown, especially those who were home schooling, as so much of this was expected to be done online, putting pressure on those who couldn't afford equipment. The majority of people required social care support during the pandemic.
Healthwatch York have outlined a number of commitments that they are aiming to complete.