What people told us about their experiences during the COVID–19 pandemic

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Summary of report content

Healthwatch Barnsley seeks to understand people’s experience of accessing health and social care services during the COVID-19 pandemic and consider how this is affecting their everyday lives.Of the 34 respondents to the survey, we have had a good geographical spread across the Metropolitan Borough of Barnsley (appendix one) The majority of respondents to this survey were male 22 out of 34.

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General details

Report title 
What people told us about their experiences during the COVID–19 pandemic
Local Healthwatch 
Healthwatch Barnsley
Date of publication 
Monday, 3 August, 2020
Type of report 
Report
Key themes 
Access
Communication between staff and patients
Health inequalities
Health promotion
Health protection
Holistic support
Information providing

Methodology and approach

Was the work undertaken at the request of another organisation? 
No
Primary research method used 
Survey

Details of health and care services included in the report

Community services 
Other

Details of people who shared their views

Number of people who shared their views 
34
Age group 
All
Gender 
All
Ethnicity 
All
Specific ethnicity if known 
All
Does the information include public's views? 
Yes
Does the information include carer's, friend's or relative's views? 
No
Does the information include staff's views? 
No

Outcomes and impact

Were recommendations made by local Healthwatch in the report? 
No
Does the information contain a response from a provider? 
No
Is there evidence of impact in the report? 
No

Network Impact
Relationships that exist locally, regionally, nationally have benefited from the work undertaken in the report
 
Implied Impact
Where it is implied that change may occur in the future as a result of Healthwatch work. This can be implied in a provider  response, press release or other source. Implied impact can become tangible impact once change has occurred.
 
Tangible Impact
There is evidence of change that can be directly attributed to Healthwatch work undertaken in the report.