What people told us about their experiences during the COVID–19 pandemicDownload (PDF 539KB)
Summary of report content
Healthwatch Barnsley undertook a survey of local residents’ experience during the Covid-19 pandemic. They received 100 responses.
The majority of respondents reported that the most useful information and advice relating to Coronavirus was found from the media and national websites. People had ordered a repeat prescription online, used other online services to access healthcare or had a telephone appointment with a healthcare professional.
Nearly three quarters worried more about the mental health and wellbeing of their friends and family than their own, and a quarter are more worried about their own health now than before the pandemic. Seven percent reported experiencing problems accessing support for their mental health.
People had experienced problems in accessing other types of healthcare during the pandemic, including elective surgery, dental treatment and ongoing medical treatment.
Significant numbers had been helping other people during the pandemic, including helping neighbours with shopping. People were undertaking a wide range of activities to keep mentally and physically active during lockdown. Just over half said they were less active than before the lockdown and only 15% were more active.
There were no recommendations.