Summary of report content
Healthwatch Bolton undertook a survey about elective care waiting times. 19 people responded to their survey.
- The majority of respondents are waiting to have a consultation/investigation
- The majority of respondents were given no information whilst waiting for their treatment
- Delays to receiving hospital treatment impacted on people’s mental health, pain experience and ability to work and carry out daily household tasks.
- However people got good support with pain relief.
- Communication was also mentioned as being problematic for people: Not knowing when they would receive an appointment for their treatment.
- Only a minority of people had had their appointment/treatment cancelled
- The majority of respondents would be happy to receive their treatment at any hospital in England
Would you like to look at:
What are people in Bolton telling us about hospital waiting times?
Date of publication
Tuesday, 21 June, 2022
Date evidence capture began
Saturday, 1 January, 2022
Date evidence capture finished
Thursday, 31 March, 2022
Communication between staff and patients
Lifestyle and wellbeing
Service delivery organisation and staffing
Waiting times and lists for treatment
Was the work undertaken at the request of another organisation?
Primary research method used
If an Enter and View methodology was applied, was the visit announced or unannounced?
Secondary care services
What type of pregnancy or maternity themes are included in the report
Number of people who shared their views
Mixed / multiple ethnic groups
Does the information include public's views?
Does the information include carer's, friend's or relative's views?
Does the information include staff's views?
What was the main sentiment of the people who shared their views?
Were recommendations made by local Healthwatch in the report?
Does the information contain a response from a provider?
Yes action has been taken or promised
Is there evidence of impact in the report?
Is there evidence of impact external to the report?
What type of impact was determined?