Wellbeing During COVID-19

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Summary of report content

Healthwatch Warrington had 246 responses to a survey about experiences of COVID-19 and wellbeing.

230 respondents found it easy to access clear and understandable information about how to keep safe during the pandemic.

56% of respondents said their mental health had been affected during the pandemic.

Some people found it difficult to access healthcare, but many people said that contacting primary care, such as their GP surgery, was actually easier because of telephone and online appointments.

A number of recommendations were made in this report.

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General details

Report title 
Wellbeing During COVID-19
Local Healthwatch 
Healthwatch Warrington
Date of publication 
Monday, 30 November, 2020
Date evidence capture began 
Sunday, 1 March, 2020
Date evidence capture finished 
Tuesday, 30 June, 2020
Type of report 
Key themes 
Booking appointments
Digitalisation of services
Lifestyle and wellbeing
Healthwatch reference number 

Methodology and approach

Was the work undertaken at the request of another organisation? 
Primary research method used 
How was the information collected? 

Details of health and care services included in the report

Primary care services 
GP practice
Secondary care services 
Cancer services
Mental health services 
Psychiatry / mental health (other services)

Details of people who shared their views

Number of people who shared their views 
Age group 
Mixed / multiple ethnic groups
Does the information include public's views? 
Does the information include carer's, friend's or relative's views? 
Not known
Does the information include staff's views? 
What was the main sentiment of the people who shared their views? 

Outcomes and impact

Were recommendations made by local Healthwatch in the report? 
Does the information contain a response from a provider? 
Is there evidence of impact in the report? 

Network Impact
Relationships that exist locally, regionally, nationally have benefited from the work undertaken in the report
Implied Impact
Where it is implied that change may occur in the future as a result of Healthwatch work. This can be implied in a provider  response, press release or other source. Implied impact can become tangible impact once change has occurred.
Tangible Impact
There is evidence of change that can be directly attributed to Healthwatch work undertaken in the report.