Summary of report contentIn November 2017, Healthwatch Wandsworth have released data collected from service users regarding primary care services. It is not clear how many participants engaged with this piece of work, but the data contains responses to the following questions: - What could be done to help the public consider other professionals or services as an alternative to going to the GP? - Should reception staff have a role in signposting patients to other options for managing their health issue? Please also say why. - What are some of the concerns that you may have about reception staff signposting patients to other options? - How could GP practices make the public more aware of the alternative options available? - Who else should be involved in this work? (e.g. pharmacists, community leaders etc.) - Do you have any other suggestions or comments?
Would you like to look at:
Wandsworth GP data from service users
Date of publication
Monday, 13 November, 2017
Type of report
Building and facilities
Healthwatch reference number
Primary research method used
How was the information collected?
If an Enter and View methodology was applied, was the visit announced or unannounced?
Primary care services
Number of people who shared their views
Does the information include public's views?
Does the information include carer's, friend's or relative's views?
Does the information include staff's views?
What was the main sentiment of the people who shared their views?
Were recommendations made by local Healthwatch in the report?
Does the information contain a response from a provider?
Is there evidence of impact in the report?
Is there evidence of impact external to the report?