Summary of report content
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Views from the waiting room - Outpatients report
Healthwatch North East Lincolnshire
Healthwatch North Lincolnshire
Date of publication
Saturday, 31 March, 2018
Date evidence capture began
Monday, 20 November, 2017
Date evidence capture finished
Friday, 15 December, 2017
Type of report
Car parking charges
Communication between staff and patients
Consent to care and treatment
Quality of appointment
Quality of patient transport
Service delivery organisation and staffing
Waiting time to be seen once arrived at appointment
Waiting times and lists for treatment
Healthwatch reference number
Was the work undertaken at the request of another organisation?
What type of organisation requested the work
Primary research method used
How was the information collected?
If an Enter and View methodology was applied, was the visit announced or unannounced?
Primary care services
Diagnostic and/or screening service - single handed sessional providers
Secondary care services
Acute services without overnight beds / listed acute services with or without overnight beds
Ear, nose and throat
Pain management clinics
Conditions or diseases
Blood and immune system conditions
Digestive tract conditions
Ear nose and throat conditions
Types of disabilities
Types of long term conditions
What type of pregnancy or maternity themes are included in the report
Number of people who shared their views
Does the information include public's views?
Does the information include carer's, friend's or relative's views?
Does the information include staff's views?
Types of health and care professionals engaged
Does the information include other people's views?
What was the main sentiment of the people who shared their views?
Were recommendations made by local Healthwatch in the report?
Does the information contain a response from a provider?
Is there evidence of impact in the report?
Is there evidence of impact external to the report?