Views on Covid-19 vaccinations - February 2021

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Summary of report content

Healthwatch Cheshire West and Cheshire East undertook a survey into attitudes to and experiences of the Covid-19 vaccination.  They had 72 responses.

A large number of panel members had either received a Coronavirus (COVID-19) vaccination or knew a close friend or family member who had. All respondents who had received a vaccine commented on how well organised and efficient the process was, especially in relation to the helpful and considerate nature of staff at a number of vaccination sites. Some people felt a slight pain or discomfort in their arm post-vaccine, but all said this feeling receded in a short amount of time with rest or mild off-the-shelf pain relief.

The vast majority of respondents who had not received a vaccine intended to get theirs as soon as it became available. A few members said they were vaccine-hesitant, mostly citing concerns around how the vaccine will affect long term conditions.

Most felt they had received enough information to make an informed decision about receiving a vaccine.  They felt that communication could be improved, particularly with regard to the logistical arrangements and what to expect when receiving a vaccine.

In most cases, respondents felt prepared to receive the vaccine, with the right information to hand, or would recommend the vaccine to family and friends.

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General details

Report title 
Views on Covid-19 vaccinations - February 2021
Local Healthwatch 
Healthwatch Cheshire East
Healthwatch Cheshire West and Chester
Date of publication 
Tuesday, 2 March, 2021
Date evidence capture began 
Monday, 1 February, 2021
Date evidence capture finished 
Sunday, 28 February, 2021
Type of report 
Key themes 
Health inequalities
Health protection
Information providing
Service delivery organisation and staffing
Healthwatch reference number 

Methodology and approach

Was the work undertaken at the request of another organisation? 
Primary research method used 
How was the information collected? 
If an Enter and View methodology was applied, was the visit announced or unannounced? 

Details of people who shared their views

Number of people who shared their views 
Age group 
Not known
Not known
Not known
Sexual orientation 
Not known
Does the information include public's views? 
Does the information include carer's, friend's or relative's views? 
Not known
Does the information include staff's views? 
Does the information include other people's views? 
What was the main sentiment of the people who shared their views? 

Outcomes and impact

Were recommendations made by local Healthwatch in the report? 
Does the information contain a response from a provider? 
Is there evidence of impact in the report? 
Is there evidence of impact external to the report? 
Not known

Network Impact
Relationships that exist locally, regionally, nationally have benefited from the work undertaken in the report
Implied Impact
Where it is implied that change may occur in the future as a result of Healthwatch work. This can be implied in a provider  response, press release or other source. Implied impact can become tangible impact once change has occurred.
Tangible Impact
There is evidence of change that can be directly attributed to Healthwatch work undertaken in the report.