Urgent Care Centre Chase Farm Hospital

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Summary of report content

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General details

Report title 
Urgent Care Centre Chase Farm Hospital
Local Healthwatch 
Healthwatch Enfield
Date of publication 
Monday, 12 August, 2019
Date evidence capture began 
Tuesday, 2 July, 2019
Date evidence capture finished 
Friday, 19 July, 2019
Type of report 
Report
Key themes 
Access
Information providing
Public involvement
Service closure
Healthwatch reference number 
Rep-4710

Methodology and approach

Was the work undertaken at the request of another organisation? 
No
If this work has been done in partnership, who is the partner? 
No
Primary research method used 
Engagement event
Survey
How was the information collected? 
Engagement Event
If an Enter and View methodology was applied, was the visit announced or unannounced? 
N/A

Details of health and care services included in the report

Urgent and emergency care services 
Urgent care services

Details of people who shared their views

Number of people who shared their views 
372
Age group 
Not known
Gender 
Not known
Ethnicity 
All
Sexual orientation 
Heterosexual
Does the information include public's views? 
Yes
Does the information include carer's, friend's or relative's views? 
Yes
Does the information include staff's views? 
No
Types of health and care professionals engaged 
N/A
Does the information include other people's views? 
No
What was the main sentiment of the people who shared their views? 
Negative

Outcomes and impact

Were recommendations made by local Healthwatch in the report? 
Yes
Does the information contain a response from a provider? 
No
Is there evidence of impact in the report? 
No
Is there evidence of impact external to the report? 
No

Network Impact
Relationships that exist locally, regionally, nationally have benefited from the work undertaken in the report
 
Implied Impact
Where it is implied that change may occur in the future as a result of Healthwatch work. This can be implied in a provider  response, press release or other source. Implied impact can become tangible impact once change has occurred.
 
Tangible Impact
There is evidence of change that can be directly attributed to Healthwatch work undertaken in the report.