Trends analysis report anti-coagulation service, Croydon

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Summary of report content

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General details

Report title 
Trends analysis report anti-coagulation service, Croydon
Local Healthwatch 
Healthwatch Croydon
Date of publication 
Monday, 25 April, 2016
Date evidence capture began 
Sunday, 24 April, 2016
Date evidence capture finished 
Friday, 20 May, 2016
Type of report 
Report
Key themes 
Booking appointments
Building and facilities
Staff attitudes
Waiting time to be seen once arrived at appointment
Healthwatch reference number 
Rep-0960

Methodology and approach

Was the work undertaken at the request of another organisation? 
No
Primary research method used 
Survey
How was the information collected? 
Survey

Details of health and care services included in the report

Secondary care services 
Appointments

Details about conditions and diseases

Conditions or diseases 
Blood and immune system conditions

Details of people who shared their views

Number of people who shared their views 
50
Age group 
All
Gender 
All
Ethnicity 
All
Does the information include public's views? 
No
Does the information include carer's, friend's or relative's views? 
No
Does the information include staff's views? 
No

Outcomes and impact

Were recommendations made by local Healthwatch in the report? 
No
Does the information contain a response from a provider? 
No
Is there evidence of impact in the report? 
No
Is there evidence of impact external to the report? 
No

Network Impact
Relationships that exist locally, regionally, nationally have benefited from the work undertaken in the report
 
Implied Impact
Where it is implied that change may occur in the future as a result of Healthwatch work. This can be implied in a provider  response, press release or other source. Implied impact can become tangible impact once change has occurred.
 
Tangible Impact
There is evidence of change that can be directly attributed to Healthwatch work undertaken in the report.