Tower Hamlets impact report

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Summary of report content

This is Healthwatch Tower Hamlets’ Impact report which summarises the recommendations, feedback and impact on ten of HW Tower Hamlets’ projects between 2016/2017. The impact included is from the reports below 1. GP Access Report 2. Young people’s ideas for a youth mental health campaign in Tower Hamlets 3. Mental Health Liaison Team, A&E Royal London (RAID) (Mental Health) NHS East London Foundation Trust (EFLT) 4. Donny Brook Extra Care-Sheltered Accommodation (Social Care), Creative Support 5. Pat Shaw House - Residential Care Home (Social Care) Gateway Housing. 6. Westport Care Centre - Residential Care Home (Social Care) Excel Holdings Ltd 7. Silk Court - Residential Care Home (Social Care) Anchor Trust 8. Day Surgery (Royal London), Barts Health 9. Your Voice Counts Event Harford Centre 10. Health and Wellbeing Strategy Consultation

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Report 
PDF icon 20170509_Tower Hamlets_Impact Report backlog.pdf

General details

Report title 
Tower Hamlets impact report
Local Healthwatch 
Healthwatch Tower Hamlets
Date of publication 
Thursday, 9 March, 2017
Date evidence capture began 
Thursday, 9 March, 2017
Date evidence capture finished 
Thursday, 9 March, 2017
Type of report 
Report
Key themes 
Quality of care
Healthwatch reference number 
Rep-1254

Methodology and approach

Was the work undertaken at the request of another organisation? 
No
Primary research method used 
User stories
How was the information collected? 
Not known

Details of health and care services included in the report

Primary care services 
GP practice
Social care services 
Home care / domiciliary care
Community services 
Other

Details of people who shared their views

Number of people who shared their views 
Unknown
Age group 
All
Gender 
All
Ethnicity 
All
Specific ethnicity if known 
All
Sexual orientation 
Not known
Does the information include public's views? 
No
Does the information include carer's, friend's or relative's views? 
No
Does the information include staff's views? 
No
Does the information include other people's views? 
No
What was the main sentiment of the people who shared their views? 
Not known

Outcomes and impact

Were recommendations made by local Healthwatch in the report? 
Yes
Does the information contain a response from a provider? 
Yes action has been taken or promised
Is there evidence of impact in the report? 
Yes
Is there evidence of impact external to the report? 
Yes
What type of impact was determined? 
Implied Impact
Tangible Impact (cost related)
Tangible impact (not cost related)

Network Impact
Relationships that exist locally, regionally, nationally have benefited from the work undertaken in the report
 
Implied Impact
Where it is implied that change may occur in the future as a result of Healthwatch work. This can be implied in a provider  response, press release or other source. Implied impact can become tangible impact once change has occurred.
 
Tangible Impact
There is evidence of change that can be directly attributed to Healthwatch work undertaken in the report.